Jobs

We are looking for an experienced Middle SEO Specialist to join our team!

LUXEO — SEO agency that has been on the market for more than 8 years.

We provide our clients with a full range of SEO optimization services. We are working with such brands as Luxoft, DHL, Viber, Kiwi.com and many-many more. Our specialists are energetic, young, and creative people with a high level of professionalism and experience. We are ready to share it with you and grow professionally together. We believe that an excellent team is a key to success. Therefore, we establish favorable conditions for the development of talents and skills of our employees.

Required skills:

• Experience in an SEO of 2 years or more;
• Successful cases in highly competitive niches;
• Understanding of search engine algorithms and ranking factors;
• In-depth knowledge and use of tools: Google Analytics, Ahrefs, Excel, Screaming Frog;
• Knowledge of English (level —  Intermediate).

Responsibilities:

• Development and implementation of SEO strategy on projects;
• Analysis of a niche, competitors, and their methods of promotion;
• Developing a working strategy for the project;
• Planning, allocation, and execution of tactical project tasks according to strategy by area;
• on-page optimization;
• Keep an eye out for global SEO trends and seek opportunities to apply these practices.

Reasons to join our team:

Flexible schedule (starting from 8 to 10 am, 8-hour workday);

Opportunity to work remotely or in comfortable office in Portugal;

Paid sick leaves and 24 paid vacation days.

JBW Soft — an IT company that has been on the worldwide market for more than 10 years.

From a small company of 10 people, we have grown into a team of more than 200 professionals.

We provide our clients with a full range of services from development to advancement.

Our specialists are energetic, young, creative, highly professional, and experienced. They are ready to share it with you and grow professionally together.

We believe that an excellent team is a keystone to success. Therefore, we establish favorable conditions for the development of talents and skills of our employees.

We are looking for an Outreach Specialist! 

Your Responsibilities:
 

- Conduct outreach to build quality backlinks.

- Utilize trust links and work with links through 404 pages.

- Manage and optimize drops to improve site performance.

- Work effectively with PBN (Private Blog Networks) for link building.
 

Qualifications and Skills:

We’re searching for someone with the following expertise:
 

- Proficient in link profile analysis of competitors.

- Skilled in publishing links through journalists and standard outreach methods.

- Experience in link building via 404/301 redirects.

- Ability to publish links from main pages and engage in link exchanges.

- Knowledge of working with drops and PBNs for link optimization.

- Familiarity with automatic mailing tools to streamline outreach.

- 1+ years of experience in link building.

- Intermediate level of English for effective communication.
 

Technologies You’ll Work With:
 

- WordPress (WP) for managing content.

- Google Search Console (GSC) for monitoring site performance.

- Namecheap for domain management.

- Link analysis tools like Ahrefs, Majestic, and SE Ranking.

- Competitive research tools such as SimilarWeb.

- Outreach tools like snov.io and hunter.io.

- Validation tools like LinkCheckerPro.
- AI tools like ChatGPT and Katteb for content and link-building assistance.

Reasons to join our team:

- Flexible schedule;
- Competitive salary;
- Paid sick leaves and 20 paid vacation days;
- Professional development courses;
- Corporate library.

What stages do we have:
1st stage: pre-screen with a recruiter;
2nd stage: test task;
3rd stage: interview with hiring manager;
4th stage: offer.

Apply for a vacancy and become a part of the JBW Soft team!

Mettevo is seeking a skilled and results-driven Middle SEO Specialist to join our team. If you are passionate about search engine optimization, enjoy working with data, and have a track record of driving organic traffic growth, we’d love to hear from you!

About Us

Mettevo is an innovative IT company that develops cutting-edge solutions to help businesses grow and thrive in the digital age. Our focus is on delivering exceptional products and services that meet the needs of our global clients.

Key Responsibilities

• Develop and implement effective SEO strategies to improve organic search rankings and traffic.
• Conduct comprehensive keyword research and competitive analysis.
• Optimize on-page elements, including meta tags, headers, content, and internal linking structure.
• Collaborate with the content team to ensure SEO best practices are applied across all materials.
• Perform regular technical SEO audits and recommend solutions for identified issues.
• Monitor and analyze website performance using tools such as Google Analytics, Google Search Console, and others.
• Build and manage backlink strategies to improve domain authority.
• Stay up to date with the latest SEO trends, algorithm changes, and industry developments.

Requirements

• 1+ years of experience in SEO, preferably in a digital agency or IT company.
• Strong knowledge of on-page, off-page, and technical SEO principles.
• Proficiency in tools such as Ahrefs, SEMrush, Screaming Frog, and similar.
• Solid understanding of Google Analytics, Google Search Console, and other analytics platforms.
• Experience with WordPress or other CMS platforms.
• Ability to analyze data, identify trends, and make informed decisions.
• Excellent written and verbal communication skills in English.
• Strong organizational skills and attention to detail.

What We Offer

• Competitive salary based on experience and skills.
• Flexible remote work environment.
• Opportunities for professional growth and development.
• Collaborative and supportive team culture.

How to Apply

If you’re ready to make an impact and grow with us, send your CV and a brief cover letter explaining why you’re the perfect fit for this role.

Let’s build something amazing together at Mettevo!

📍 Responsibilities:

• Develop and implement SEO strategies to improve website rankings in iGaming / casino niche
• Optimize content and technical aspects (speed, meta tags, structure, indexing)
• Link building: working with internal and external links, outreach, PBNs
• Competitor analysis and keyword research (focus on GEO: DE, AT, EU markets)
• Monitor rankings and traffic, prepare detailed reports on performance

📍 Requirements:

• 1+ year of proven SEO experience
• Proficiency in Google Search Console, Ahrefs, Semrush
• Deep understanding of search engine algorithms and ranking factors
• Hands-on experience with link building and acquiring free backlinks
• 💡 Experience in SEO for casino/gambling projects is a must (proof of results highly valued)

📍 What we offer:

• Work with large-scale casino affiliate projects
• Remote work / office option
• Flexible schedule
• Competitive salary + performance-based bonuses
• Growth opportunities in the fast-growing iGaming sector

📩 Apply now and help us dominate the casino SEO market! 🚀

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.

We are looking for a SEO Specialist to join our team.
 

Job Description

• Develop and implement SEO strategies for product resources and satellite sites, PBN.
• Conducting market analysis to support project launches and driving projects to achieve results.
• Monitor rankings and adapt strategy according to changes in search engine algorithms and technical aspects of promoted resources.
• Conduct technical SEO audits of SPA sites and prepare technical specifications.
• Optimize content and create recommendations for copywriters.
• Develop internal and external linking strategies and create anchor lists for projects.
• Analyze key metrics and present reports on SEO work results.
• Use analytical tools (Seranking, Ahrefs, Semrush, Similarweb etc.) to monitor the performance and effectiveness of implemented strategies.

Qualifications

• Minimum of 3 years of experience in SEO within the iGaming niche
• Black Hat SEO expertise with success cases.
• Experience in purchasing high-quality drop domains and understanding the metrics for their evaluation.
• Experience with websites with multi-page architecture, satellite sites, and successful cases of promoting highly competitive queries.
• Knowledge of HTML, CSS, JavaScript at a level necessary for conducting audits and providing technical optimization recommendations.
• Experience with content management systems (CMS).
• Proficiency in English at a level sufficient for working with international markets and resources (Upper-Intermediate +).

Pics.io is looking for a Link Building Specialist to join our marketing team. You’ll be responsible for acquiring high-quality backlinks to improve our SEO-results. The role requires solid previous experience with link building, strong knowledge of SEO, excellent communication and analytical skills.

Requirements

- 1.5 years of experience as a Link Building Specialist in English-speaking markets

- English Upper-Intermediate+ 

- Excellent written communication skills: ability to negotiate

- Ability to evaluate site’s authority, trust, relevance, and backlink profiles

- Ability to write creative emails and find approaches to webmasters

- Expert user of Ahrefs, Linkchecker, Google Search Console, Google Sheets

- Experience with outreach and prospecting tools

- Understanding of anchor text optimization

- Experience with disavow process

- Knowledge of SEO best practices

Responsibilities

- Develop and implement link building strategies for the website

- Conduct research to identify potential link building opportunities

- Collaborate with a content manager to create link-worthy content

- Reach out to website owners and bloggers to secure backlinks

- Analyze and report on the effectiveness of link building campaigns

- Manage and maintain relationships with website owners and bloggers

Benefits and perks

- 100% remote

- Revenue sharing program

- Flexible working arrangements

- Unlimited vacation

- National holidays

- Paid vacation and sick leave

About Pics.io

Pics.io is a B2B SaaS that provides Digital Asset Management software. We enable businesses worldwide to seamlessly collect, store, organize, and share digital photos, videos, and other creative files. If you've read this far, use the word tardis in your response. Companies worldwide use Pics.io to enhance team productivity and scalability while ensuring brand asset security and consistency. Among our clients are well-known media, universities, non-profits organizations, software development, and eCommerces companies. 

Recruitment stages:

1. Interview with CMO – up to 30 min
2. Test assignment
3. Interview with Operations Manager or CEO – up to 30 min

Job offer or final feedback

About the Role

Entez is looking for an experienced Link Builder to strengthen SEO performance for its own projects. You will design and implement link-building strategies aimed at increasing organic traffic.

Important: The project is for 6 months with the possibility of extension.

If you are passionate about SEO, enjoy solving complex challenges, and excel at securing high-quality backlinks — we would love to have you join our team.

Goals:

• Ensure the growth of quality backlinks from diverse resources and geos (PL, CZ, LT, BR, MX, etc.)
• Create a sustainable and well-organized link-building process that supports long-term SEO objectives.

Responsibilities:

• Develop and execute comprehensive link-building strategies (outreach, web 2.0, etc.)
• Negotiate link placements with partners and vendors on favorable terms.
• Actively expand the partner base by identifying and establishing relationships with high-quality, authoritative websites.
• Conduct advanced outreach campaigns (email, LinkedIn, etc.) to secure backlinks from authoritative websites.
• Evaluate the potential of links based on niche relevance, domain metrics, and spam scores.
• Collaborate closely with SEO, content, and marketing teams for coordinated efforts.
• Monitor and optimize link-building campaigns, preparing detailed weekly reports and actionable insights.
• Stay up to date with SEO trends and test new approaches to link acquisition and process automation.

Requirements:

• More than 2 years of link-building experience, preferably in European markets.
• Written English proficiency at B2 level or higher.
• Strong knowledge of off-page SEO and link-building best practices, with a clear understanding of search engine algorithms.
• Proficiency in SEO tools such as Ahrefs, Semrush, etc.
• Strong negotiation and communication skills to secure valuable placements.
• A creative approach to finding unconventional link-building opportunities.

We Offer:

• The opportunity to work with a talented and ambitious team.
• An international environment that values creativity, collaboration, and innovation.
• Opportunities for professional growth and a culture of continuous learning.
• The opportunity to work fully remotely.
• Competitive compensation.

BigD is seeking a talented SEO Specialist to join our dynamic team. BigD is an iGaming operator focused on the LATAM (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.

What to do:

• SEO Promotion and Strategy Implementation for Projects
• Conducted technical SEO audits, identified issues, and implemented fixes to optimize site performance.
• Assist the link-building department in building and maintaining a high-quality backlink profile through proven link-building practices.
• Optimize website content for search engines while adhering to industry regulations and compliance guidelines.
• Collaborate with content writers to create engaging, keyword-rich, and conversion-focused content.
• Monitor, analyze, and report on website performance using advanced SEO tools.
• Stay ahead of industry trends, algorithm updates, and market competition to refine strategies.

We are looking for:

• At least 4 years of experience in SEO, within the iGaming industry.
• Expertise in SEO tools such as Ahrefs, SEMrush, Majestic, and Screaming Frog.
• Strong knowledge of on-page, off-page, and technical SEO for large-scale websites.
• Understating search engines ranking factors and staying up-to date with their changes
• A track record of improving rankings and driving organic growth, with examples of successful SEO campaigns in competitive markets.
• Solid understanding of affiliate marketing and its role in the gambling/gaming sector.
• Analytical mindset with experience in using Google Analytics, Search Console, and similar tools.
• Experience working with PBN (Private Blog Network) websites is an advantage.
• Understanding of Both White Hat and Black Hat SEO Methods

Will be a plus:

• Experience working with Latin America

Working conditions:

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for a birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

Join a fast-growing team at the forefront of the iGaming industry, where your expertise will directly contribute to the company's growth and success.

Location: Remote (EU or Ukraine preferred)

We’re building high-performing niche sites in iGaming verticals and are looking for an SEO with a business mindset.

This is not a junior role or a checklist SEO job. We’re seeking someone who’s already launched and ranked projects, understands how to find gaps and opportunities in SERPs, and knows how to scale them.

Key Requirements:

• 3+ years in SEO for Tier 1 markets
• Proven success ranking branded, competitive keywords
• Experience launching sites in iGaming or similar niches
• Understanding of both white-hat and more "aggressive" techniques (when appropriate)
• Experience with link buying, PBNs, and quality domain analysis (DR/traffic/relevance)
• Ability to identify promising brands/keywords and make decisions
• Strong analytical skills and hands-on testing mindset
• Comfortable managing external writers, linkbuilders, and tech resources

• English B1+ (you can write, research, and communicate clearly)

   

Bonus if you:

• Think in terms of profit per site, not just traffic
• Know how to rewrite or rebuild a site to hit top 3

• Have experience automating or delegating SEO workflows

   

What You’ll Do:

• Launch and scale niche sites targeting both branded and generic queries
• Create and execute content/link strategies
• Test ideas, analyze data, and iterate for growth
• Work closely with a lean, results-driven team
• Be measured by results, not hours
•  

This is a role for someone who wants skin in the game.
If you're tired of slow agency processes and want to build something profitable, reach out.

BigD is seeking a talented SEO Specialist to join our dynamic team. BigD is an iGaming operator focused on the LATAM (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.

What to do:

• SEO Promotion and Strategy Implementation for Projects
• Conducted technical SEO audits, identified issues, and implemented fixes to optimize site performance.
• Assist the link-building department in building and maintaining a high-quality backlink profile through proven link-building practices.
• Optimize website content for search engines while adhering to industry regulations and compliance guidelines.
• Collaborate with content writers to create engaging, keyword-rich, and conversion-focused content.
• Monitor, analyze, and report on website performance using advanced SEO tools.
• Stay ahead of industry trends, algorithm updates, and market competition to refine strategies.

We are looking for:

• At least 4 years of experience in SEO, within the iGaming industry.
• Expertise in SEO tools such as Ahrefs, SEMrush, Majestic, and Screaming Frog.
• Strong knowledge of on-page, off-page, and technical SEO for large-scale websites.
• Understating search engines ranking factors and staying up-to date with their changes
• A track record of improving rankings and driving organic growth, with examples of successful SEO campaigns in competitive markets.
• Solid understanding of affiliate marketing and its role in the gambling/gaming sector.
• Analytical mindset with experience in using Google Analytics, Search Console, and similar tools.
• Experience working with PBN (Private Blog Network) websites is an advantage.
• Understanding of Both White Hat and Black Hat SEO Methods

Will be a plus:

• Experience working with Latin America

Working conditions:

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for a birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

Join a fast-growing team at the forefront of the iGaming industry, where your expertise will directly contribute to the company's growth and success.

About the position:

Copenhagen Quarters (one of our products) is seeking a part-time SEO Assistant to support ongoing search engine optimization work for our Danish rental platform CopenhagenQuarters.dk. You’ll be based at our Lviv office (MatchOffice Ukraine) and collaborate directly with our SEO and content team. 

This is an excellent opportunity for someone detail-oriented, structured, and eager to gain hands-on experience in content-driven SEO for a growing real estate site. 

Working Hours: 

• 8-24 hours/week — onsite at our Lviv office, ideally every Monday or Friday 

Requirements:

• Basic knowledge of SEO and content structure 
• Accuracy and ability to follow naming, linking, and format conventions 
• Competence in Excel/Sheets for mapping content and links 
• Good written English (Intermediate or higher) 
• Available to work on-site in Lviv, ideally on Mondays or Fridays 

Skills and Abilities:

• Knowledge of Danish - an advantage, but not required 
• Open and structured mindset and aspiration to be a team player
• Strong communication skills
• Fast learner
• Experience in AI prompting would be a plus

Responsibilities:

• Assistance with internal linking across blog and dictionary pages  
• Link building opportunities search 
• Support management of external feeder blogs 

What we offer:

• Be part of an international company
• Work only for the company and our product
• Comfortable office
• Lunch compensation
• Team buildings

Requirements:

• 2+ years of hands-on SEO experience with proven results
• Level of English: Intermediate+
• Solid understanding of SEO principles, including on-page, off-page, and technical SEO
• Deep knowledge of Google’s algorithm updates, search intent, and ranking factors
• Experience with AEO strategies and visibility optimization for AI-powered platforms
• Understanding of how AI crawlers (e.g., OpenAI, Bing, Perplexity) interpret and access content
• Strong grasp of structured data, semantic HTML, and schema markup
• Proficiency with SEO tools: Screaming Frog, Ahrefs, GSC, GA, etc.
• Familiarity with basic HTML, CSS, and JavaScript
• Understanding of link-building tactics and backlink analysis
• Solid logic reasoning and problem-solving mindset
• Ability to work independently and collaboratively in a team environment

• Bonus: Experience in content marketing

   

Tasks and responsibilities:

• Conduct technical SEO audits and provide actionable recommendations
• Analyze keywords, competitors, and SERP trends to drive organic growth
• Implement and refine AEO (Answer Engine Optimization) strategies to boost presence in AI-driven results (e.g., ChatGPT, Bing Copilot, Perplexity)
• Optimize websites to be fully visible, crawlable, and indexable by AI crawlers and search bots
• Collaborate with developers to implement technical SEO improvements (CWV, mobile-first, structured data)
• Conduct on-page SEO improvements: metadata, headings, internal linking, content hierarchy
• Support content team with SEO briefs, keyword clustering, and content optimization
• Plan and manage ethical link-building initiatives
• Monitor algorithm changes and update strategies accordingly
• Track and report on SEO performance using relevant KPIs (traffic, rankings, CTR, etc.)
• Stay ahead of SEO trends, AI search evolution, and changes in Google’s algorithms

What we offer:

• Be part of an international company
• Work only for the company and our products
• Comfortable office
• Lunch compensation
• 50% gym compensation
• 20 days paid vacation
• Health insurance
• Team buildings

Requirements:

• 1–2 years of experience in team management, ideally in marketing or SEO-related teams
• Hands-on experience with JIRA, Confluence, or similar tools
• Solid understanding of SEO (on-page, technical, keyword research, content workflows, reporting)
• Exceptional communication and organizational skills
• Confidence to work across departments with different roles and responsibilities
• Strong analytical mindset and attention to detail
• English level: Intermediate+
• Experience with Google Search Console, GA, Ahrefs, Screaming Frog, or other SEO tools

Responsibilities:

• Own and manage the SEO task pipeline using JIRA: tracking tasks, managing backlogs, organizing sprints
• Facilitate daily standups, sprint planning, retrospectives, and reviews
• Work closely with the team and other team members to coordinate deliverables, deadlines, and dependencies
• Monitor the progress of ongoing SEO initiatives and proactively address blockers or misalignments
• Collect, compile, and present performance reports and progress updates to the CIO
• Support alignment across SEO, development, design, and content teams
• Help ensure that tasks are clearly defined, scoped, and delivered on time
• Maintain documentation and knowledge base of SEO workflows, guidelines, and sprint outcomes
• Maintain a high-level understanding of SEO best practices to assess task relevance and support quality control

What we offer:

• Be part of an international company
• Work only for the company and our products
• Comfortable office
• Lunch compensation
• 50% gym compensation
• 20 days paid vacation
• Health insurance
• Team buildings

An agency providing SEO services in Europe and the USA is looking for an SEO specialist.

Description

• Mentor and review the work of lower-level professionals. 

• Work with semantics and search intent (Latent Semantic Optimization (LSO)). 

• Conduct SEO audits of a project to identify traffic growth patterns, and develop the SEO strategy for a project with the help of the Team Lead. 

• Formulate and approve general optimization tasks and basic strategy (under the control of senior specialists). 

• Work on the internal technical optimization of a project, analyze competitors, and implement their successful practices into projects. 

• Monitor search engine algorithms and prepare projects for them in advance. 

• Work on SEO development process of creating site sections: write technical tasks for programmers and designers, review the work, and complete it based on the project described by a senior specialist. 

• Automate work using Regular Expression, ready-made scripts, and Google Sheets formulas. 

• Test tasks, decompose tasks. 

• Do briefings and keyword density requirements, check copywriting, and suggest tools to increase organic traffic and sales. 

• Work with non-SEO tasks, cooperate with other departments, such as content, translation, development, etc. 

• Do on-page SEO that meets the strategy. 

• Work with a separate project/clone, review the implemented tasks, and set the SEO reports in Power BI. 

• Monitor traffic and positions of the pinned projects/clones and analyze work results, SEO metrics, Traffic and its quality, and their report to the team lead 

• Use data in catalogs, ratings, technical documents, and Confluence for SEO needs.

🎯 Requirements

• At least 3 years of experience in SEO 

• Strong time management skills, prioritization of tasks, and meeting deadlines 

• In-depth understanding of SEO (algorithms, filters, contextual ranking) • Experience in successful web promotion in highly competitive niches 

• Experience of working with foreign markets 

• Strong interpersonal skills • English Intermediate+

🏖️ Benefits

• Competitive salary based on your professional experience. 

• Stable employment in a fast-growing international company. 

• Wide benefit system. 

• Dynamic work environment. 

• Ability to influence business and its results. 

• Professional growth — you will attend free external and internal courses. 

• Paid business trips and payment for participation in conferences. 

• Paid corporate language classes (English).

Middle SEO Specialist IGaming

Full-time | Remote | Flexible Schedule

A few words about us:

&Flint is a young and ambitious team of digital marketing professionals focused on helping client businesses reach new heights. We believe our clients are the driving force behind our success, and we deeply value their trust and investment in our services.
Over 75 partners have already chosen to work with us — and we’re just getting started.

Our core expertise lies in delivering comprehensive and up-to-date solutions within the iGaming niche. We build our own content platforms and have been generating high-quality local SEO traffic for over two years now.
Our portfolio includes 50+ successful projects across diverse markets — including Europe, South America, Canada, Asia, and the CIS.

As we continue to scale, we're looking for a Middle SEO Specialist who is ready to take on challenges, tackle non-trivial SEO tasks, and drive the growth of our projects.

What we expect from you:

• 2+ years of SEO experience
• English level B2 or higher (communication with some clients may be in English); knowledge of other languages is a big plus
• Strong understanding of search engine algorithms, ranking factors, and the impact of Google updates
• Experience working with WordPress
• Proven SEO cases in iGaming, Betting, Adult, Payday Loan, Dating, or Forex niches
• Proficiency in SEO and marketing tools (Google Search Console, Ahrefs, Screaming Frog, etc.)
• Analytical thinking and ability to conduct deep competitor research
• Strong communication skills
• Ability to handle large volumes of information and organize/automate processes using Google Spreadsheets and Docs
• Understanding and implementation of link-building strategies through various methods
• We're looking for an engaged and proactive teammate, not just a task executor :)

Would be a plus:

• Experience in high-competition niches targeting Western markets
• Product-based SEO experience
• Experience automating routine SEO tasks
• Experience with multilingual sites
• Ability to build data-driven strategies and budget planning
• Russian, Ukraine

Key responsibilities:

• Market and competitor analysis, including keyword and intent research
• Developing and executing project SEO strategies
• Creating detailed briefs for developers, copywriters, and link builders
• On-page and off-page optimization
• Identifying new traffic acquisition methods and suggesting improvements for conversion rates

What we offer:

• Competitive salary fixed in foreign currency, with regular performance reviews
• Full-time employment with a flexible schedule
• A collaborative and motivated team ready to support and help when needed