Jobs at Djinni

Description:

The broadband team works on the 2nd generation of Harmonic (NASDAQ: HLIT) Cable Access products: actively developing the industry’s first software-based CCAP solution (“Cable OS”) and cloud native CMTS.

These solutions allow cable operator companies to deliver IP-based data, video, and voice services to millions of customers. Focus is given to CableOS, which will allow getting rid of the existing HW equipment and migrating to the cloud, saving customers the enormous expenses for the support of HW network equipment.

The system is based on microservice architecture and is running on general-purpose CPUs. It doesn’t require using ASICs and makes it possible to run the SW both on bare-metal servers as well as on the private cloud infrastructure. CableOS is a pioneer in DOCSIS software-defined networking (SDN) with all the benefits it gives to the service providers.

GlobalLogic team is involved in development, manual and automated testing, as well as in solution integration at customers’ headend and further technical support 24/7, providing professional services for Customers.

To learn more, please visit

HTTPS://WWW.HARMONICINC.COM/BROADBAND/
HTTPS://WWW.GLOBALLOGIC.COM/UA/HARMONIC-AND-GLOBALLOGIC/

Requirements:

• Experience of 4+ years in SW testing of complex systems (preferably embedded/network equipment)
• Practical experience with testing artifacts: test plan, test design, test case, bug report
• Proficient Linux user
• Deep knowledge in networking protocols, specifically IEEE802.1Q/ad bridging and/or IPv4/6 unicast / multicast Routing
• High level of interpersonal skills. Ability to communicate effectively with different groups.
• B. Sc. In computer science, telecommunication, or other exact sciences aka faculty of mathematics/physics/chemistry/etc.
• Upper-intermediate English (writing and speaking).

Would be a plus:

• Knowledge of DOCSIS / PON (Passive Optical Network)
• Data traffic generators (Ixia, iPerf.) and analyzers (Wireshark, Averna)
• Script tools/languages (Perl, Python, Bash, etc.)

• Hands-on experience with virtualization technologies (Kubernetes, Docker).

   

Job responsibilities

• Testing an end-to-end complex embedded system, which involves HW and SW components
• Preparation and execution of extended test scenarios (including existing automation tests) with a focus on load/scale/performance/stress aspects
• Integration testing of features developed by different scrum teams
• Customer issues reproduction and investigation
• Work in agile mode and cooperate with multiple scrum teams
• Writing automation scripts can be considered.

Data Science UA is a service company with deep expertise in AI and Data Science. Our story started in 2016 with the first Data Science UA Conference in Kyiv, and since then, we’ve built one of the largest AI communities in Europe.

About the client

Our client develops technology that makes industrial environments safer through real-time monitoring.

The Ukrainian engineering team is building an industrial safety platform combining Computer Vision, Machine Learning and IoT.

About the role

We are looking for a Middle Systems / Software Engineer to work on the performance-critical core of a real-time Computer Vision platform.

This is not a typical Python Backend role. The focus is on high-performance systems, real-time data processing, memory and data movement, CPU/GPU utilisation, concurrency and low latency.

You’ll work on a runtime that executes CV/ML pipelines as a graph of processing stages and help build reliable, efficient infrastructure for model inference and real-time video processing.

What we’re looking for

We are open to engineers with backgrounds in C++, Python, Go or similar. The programming language is secondary — strong systems thinking and relevant practical experience matter more.

Must-have:

• Commercial Software / Systems Engineering experience.
• Experience with performance- or latency-sensitive systems.
• Strong understanding of processes, concurrency, memory and data movement.
• Experience with profiling, debugging and performance optimisation.
• Solid Linux fundamentals.

• Experience with at least one of C++, Python, Go or similar.

   

Particularly relevant experience includes:

• Model inference / CV pipelines.
• Real-time video or camera processing.
• GPU / CUDA optimisation.
• Performance-critical data processing.
• Robotics or other real-time systems.

• Optimisation of CPU/GPU utilisation and data transfer.

   

Nice to have

• CUDA, TensorRT.
• OpenCV.
• GStreamer / FFmpeg / RTSP.
• ZeroMQ.
• Shared memory / zero-copy.
• C++ / Go.

• Binary serialisation such as FlatBuffers.

   

What you’ll work on

• Build and optimise the real-time Pipeline Engine.
• Turn CV/ML inference code into production pipeline stages.
• Work with shared memory and zero-copy data transfer.
• Optimise CPU, GPU, memory usage and latency.
• Work with inter-process communication and process orchestration.
• Profile and debug complex runtime issues.

• Contribute to the architecture of the real-time processing infrastructure.

   

What we offer

• Competitive compensation.
• Benefits package.
• Strong engineering team.
• Challenging real-time Computer Vision infrastructure.
• Meaningful industrial safety use case.
• Opportunities for technical growth.

Tribuna.com is a leading digital sports media company with projects across European and global markets, reaching over 10 million users.

From an SEO point of view, Tribuna.com is a large-scale product with millions of indexed pages. Our SEO strategy is built around expertise, usefulness, and depth. We aim to deliver high-quality, authoritative answers to a wide range of sports and betting queries. If you want to work on a complex, high-impact product rather than smaller standalone projects, you’ll fit right in.

What you’ll do

• Build and cluster semantic cores for multiple verticals.
• Lead on-page and off-page optimization to drive measurable growth.
• Maintain clear analytics and reporting for cross-functional teams.
• Test new ideas, develop hypotheses, and validate them quickly.
• Collaborate closely with product managers, developers, and editors.
• Create technical requirements for developers and content teams.

What we’re looking for

• Strong command of Arabic and English.
• Proven SEO experience in competitive niches (iGaming experience is a strong plus, but not required).
• Understanding of user behavior signals and search engine quality filters.
• Strategic thinking, strong organization skills, and attention to detail.

Nice to have

Experience with tools such as Ahrefs, Serpstat, Netpeak Spider, Screaming Frog, SEO PowerSuite, KeyCollector, or KeyAssort.

What we offer

• Competitive salary based on your experience and impact.
• Work within a strong team on a large-scale global project.
• Real influence on technical and product decisions.
• A chance to deepen your SEO expertise and apply it at scale.
• 24 vacation days and a flexible approach to sick leave.
• A supportive team and the option to work fully remotely.

B2B Sales Manager (US Market) — Remote

Do you enjoy phone negotiations, aren’t afraid of cold outreach, and want your income tied to results rather than a ceiling? Then keep reading.

Binotel is a SaaS company with 15 years of experience in business communications. We’re expanding into the US market and looking for a Sales Manager to own deals from first contact to signed contract.

What to know upfront

• You’ll sell to US-based businesses — all calls and negotiations in English with native speakers (C1+ required).
• Schedule: 3:00 PM–12:00 AM Kyiv time (aligned with the US business day).
• Fully remote.

What you’ll do

• Own the full sales cycle: discovery call → demo → objection handling → close.
• Conduct discovery calls and online meetings with US-based businesses.
• Match prospects from our product suite (Cloud PBX, Call Tracking, CRM, Online Chat, and business automation tools) to the problems they actually need solved.
• Build long-term relationships with decision-makers.
• Keep deals updated in CRM and maintain an accurate forecast.
• Hit monthly targets and KPIs.

What we’re looking for

• 1+ year in B2B sales, ideally SaaS or telecom.
• Experience with outbound / cold outreach.
• English C1+, confident on calls and in negotiation.
• Numbers-driven mindset, not process-driven.

What we offer

• 💻 Fully remote work
• 🕒 Working hours: 3:00 PM–12:00 AM (Kyiv time)
• 💰 Competitive fixed salary + uncapped commission
• 📈 Clear career growth to Senior Sales Manager and Team Lead
• 🎓 Structured onboarding and support from an experienced team
• 🚀 Established SaaS product with international expansion

Data Science UA is a service company with deep expertise in AI and Data Science. Our story started in 2016 with the first Data Science UA Conference in Kyiv, and since then, we’ve built one of the largest AI communities in Europe.

About the client

Our client develops technology that makes industrial environments safer through real-time monitoring.

The Ukrainian engineering team is building an industrial safety platform combining Computer Vision, Machine Learning and IoT.

About the role

We are looking for a Middle Systems / Software Engineer to work on the performance-critical core of a real-time Computer Vision platform.

This is not a typical Python Backend role. The focus is on high-performance systems, real-time data processing, memory and data movement, CPU/GPU utilisation, concurrency and low latency.

You’ll work on a runtime that executes CV/ML pipelines as a graph of processing stages and help build reliable, efficient infrastructure for model inference and real-time video processing.

What we’re looking for

We are open to engineers with backgrounds in C++, Python, Go or similar. The programming language is secondary — strong systems thinking and relevant practical experience matter more.

Must-have:

• Commercial Software / Systems Engineering experience.
• Experience with performance- or latency-sensitive systems.
• Strong understanding of processes, concurrency, memory and data movement.
• Experience with profiling, debugging and performance optimisation.
• Solid Linux fundamentals.

• Experience with at least one of C++, Python, Go or similar.

   

Particularly relevant experience includes:

• Model inference / CV pipelines.
• Real-time video or camera processing.
• GPU / CUDA optimisation.
• Performance-critical data processing.
• Robotics or other real-time systems.

• Optimisation of CPU/GPU utilisation and data transfer.

   

Nice to have

• CUDA, TensorRT.
• OpenCV.
• GStreamer / FFmpeg / RTSP.
• ZeroMQ.
• Shared memory / zero-copy.
• C++ / Go.

• Binary serialisation such as FlatBuffers.

   

What you’ll work on

• Build and optimise the real-time Pipeline Engine.
• Turn CV/ML inference code into production pipeline stages.
• Work with shared memory and zero-copy data transfer.
• Optimise CPU, GPU, memory usage and latency.
• Work with inter-process communication and process orchestration.
• Profile and debug complex runtime issues.

• Contribute to the architecture of the real-time processing infrastructure.

   

What we offer

• Competitive compensation.
• Benefits package.
• Strong engineering team.
• Challenging real-time Computer Vision infrastructure.
• Meaningful industrial safety use case.
• Opportunities for technical growth.

About Us:

We are a growing B2B tech agency. We already have a high-level Lead Gen Strategist building our outreach "Playbook." Now, we need a smart, autonomous, and detail-oriented Lead Generation Specialist to execute it.

The Role:

You will be the "hands" on the keyboard. We will provide the strategy, the target audience, and the messaging frameworks. Your job is to research the right prospects, personalize the outreach, send the messages on LinkedIn and Upwork, and manage the inbox to book meetings.

Your Responsibilities:

•   Prospecting: Find decision-makers (CEOs, CTOs, Founders) that fit our exact Ideal Customer Profile.
•   Personalization: Write highly customized first lines/icebreakers based on their profile or company news. (No lazy copy-pasting)
•   Execution: Send proposals on Upwork and manage LinkedIn outreach campaigns.
•   Inbox Management: Reply to interested prospects promptly and get them to book a call.
•   Tracking: Log your daily numbers (messages sent, replies, calls booked) in our tracker.

Requirements:

•   Excellent written English (you must sound like a native professional).
•   Highly autonomous. You don't need someone watching your screen to get the work done.
•   Experience with LinkedIn Sales Navigator and Upwork.
•   High attention to detail.

Compensation:

We offer a reliable hourly rate PLUS a performance bonus for every Qualified Call you book. If you are good at this, you will make great money.

How to Apply (CRITICAL):

To prove you have good English and attention to detail, you MUST include a link to a 1-minute Loom video or audio recording introducing yourself.
 

Also, answer this question in your proposal: If you are reaching out to the CTO of a software company, what is one thing you would look for on their LinkedIn profile to write a personalized first sentence?

(Proposals without a video/audio link will be automatically declined).

Шукаємо у команду Senior DevOps / SRE Engineer (Remote).

Якщо ви маєте бажання працювати в невеликому колективі разом із сильною командою, радо розглянемо ваш відгук! Ми шукаємо не лише сильного DevOps Engineer, а й інженера із досвідом Site Reliability Engineering (SRE), який готовий брати на себе технічне лідерство, ділитися знаннями та допомагати розвиватися іншим членам команди. Націлені на довгострокову співпрацю з компенсацією, що базуватиметься на вашому досвіді роботи.
 

Завантаженість: повна зайнятість — 40 год/тиждень. Робота віддалена. Оплата погодинна.
 

Стек технологій:

- Scripting: Bash | Python | Makefile

- Containers and Orchestration: Kubernetes | Docker | GKE

- Infrastructure as Code (IaC): Terraform | Ansible

- CI/CD & Automation: GitHub Actions | CircleCI | TravisCI

- Cloud Providers & IaaS: AWS | GCP | Azure | Hetzner

- Databases: SQL | NoSQL (PostgreSQL, Redis…)

- Authorization and Security: OpenSSL

- Observability and Monitoring: Prometheus | Grafana | ELK Stack (Elasticsearch, Logstash, Kibana)

- Operating Systems: Linux
 

Site Reliability Engineering (SRE):
- SLI / SLO / SLA | Incident Response | Root Cause Analysis (RCA) | - High Availability | Capacity Planning | Disaster Recovery | 
- Performance Optimization | Reliability Engineering | 
 

Буде плюсом:

- Infrastructure Management: Developing and implementing infrastructure, configuration, and code branching strategies.

- Quality Assurance & Testing: Conducting integration, regression, UI/UX, API, load/stress, and other types of testing.

- Bug Tracking & Issue Management: Identifying, documenting, and tracking software defects and bugs.

- Performance & Optimization: Monitoring and analyzing quality metrics to identify areas for improvement.

- Automated Testing: Experience with automated testing frameworks such as Selenium, Appium, JMeter, etc.

Mentoring & Leadership:
- Досвід менторингу Junior/Middle інженерів, проведення code review, технічних обговорень, knowledge sharing та допомоги команді у професійному розвитку.
 

Вимоги до кандидата:

- Досвід роботи DevOps Engineer та практичний досвід Site Reliability Engineering (SRE)
- Досвід побудови та підтримки високодоступних production-систем із високими вимогами до reliability.

- Досвід роботи з Kubernetes у production-середовищі

- Розуміння принципів високої доступності, масштабування та відмовостійкості систем

- Досвід побудови та підтримки CI/CD процесів

- Англійська мова — Intermediate+

- Уміння слідувати code conventions

- Здатність навчатися

- Здатність наполегливо працювати

- Критичне мислення

- Витривалість

- Спроможність лаконічно та чітко пояснювати свою думку

- Бажання ділитися знаннями, проводити менторинг та допомагати розвиватися іншим членам команди

- Відданість нашим проєктам

- Прозорість
 

Що отримаєте:

- Віддалені умови роботи

- Удосконалення навичок планування та продуктивності

- Робота у вимогливому, але дружньому середовищі серед A-гравців

- Регулярний зворотний зв'язок і допомога в плануванні вашого навчального процесу та кар'єрного зростання

- Незалежність від місцевого ринку та долучення до глобальної економіки

- Підвищення рівня володіння англійською мовою

- Корпоративні навчання, технічні воркшопи та тренінги для постійного підвищення кваліфікації

Spinner is a full-stack B2B live casino provider, crafted from the ground up to fuel partner growth and deliver players an unforgettable, seamless gaming adventure.

Main areas of work:

• Betting/Gambling Platform Software Development — software development that is easy to use and personalized for each customer.
• Highload Development — development of highly loaded services and systems.
• CRM System Development — development of a number of services to ensure a high level of customer service, effective engagement of new customers and retention of existing ones.
• Big Data — development of complex systems for processing and analysis of big data.
• Cloud Services — we use cloud technologies for scaling and business efficiency.

Responsibilities:

• Developing and design the math side of casino games, mostly slot machines
• Determine and calculate the probabilities, build game behavior and properties
• Cooperate with product managers and developers
• Come up with new and innovative ideas and also be aware of existing features in the industry
• Maintenance of existing games
• Work closely with development teams

Requirements:

• BS/MS degree in Mathematics, statistics or similar disciplines with a very strong mathematical skill
• Experience in gaming industry 2+ years
• Extremely details oriented, fast learning and highly motivated person
• Creative, productive, working as part of a team, responsible
• Basic programming knowledge
• Advanced programming — advantage
• Strong communication skills

We offer:

• 30 day off — we value rest and recreation;
• Medical insurance for employees and the possibility of training employees at the expense of the company and gym membership;
• Remote work or the opportunity — our own modern lofty office with spacious workplace, and brand-new work equipment;
• Flexible work schedule — we expect a full-time commitment but do not track your working hours;
• Flat hierarchy without micromanagement — our doors are open, and all teammates are approachable.

Your Role

Requirements review

• Test plans/ test lists development
• FW test projects (C) development
• Test Automation scripts (Python) Development
• Contribution to test frameworks and test setup improvements
• GIT CI/CD integration
• Automated test results analysis and debugging

Your Profile
A degree in Computer Science, Computer Engineering, Radiotechnics or equivalent

• 3+ years of experience with embedded systems
• Deep understanding of embedded systems at bare metal level, specifically ARM Cortex-M MCUs
• Strong C language experience
• Experience with GIT implementation of CI/CD
• Good English level
• Experience with Infineon PSOC Devices, scripting in Python and/or Test Automation (plus)

Please send us your CV in English

LLC "NIK-ELEKTRONIKA" is one of the largest companies in Eastern Europe in the field of development and production of measuring instruments, energy management systems, as well as energy consulting and engineering. Today, the company combines high-tech automated production sites with calibration equipment, its own design bureau and service center.

We are actively developing, so we are looking for an experienced Electronics Engineer to join our team.

Key Responsibilities:

• Development of electronic devices (modems, interface converters, meters).
• Participation in the development and approval of technical specifications (TS) for new products.
• Selection of electronic components and equipment.
• Development of the electronic part of the device according to the TS.
• Preparation of design and engineering documentation.
• Development and approval of test programs and procedures for new products, participation in testing and preparation of test reports.

Requirements:

• Higher education in electronics, electronic systems, or a related field.
• 2+ years of experience in developing electronic devices.
• Knowledge of microcontroller programming.
• Experience in designing analog and digital electronic devices.
• Strong understanding of circuit design and schematics.
• Knowledge of modern electronic components.
• Ability to work with radio measuring equipment.
• Proficiency in CAD and design software (e.g. ALTIUM, SolidWorks, MATLAB, etc.).
• Experience with modern communication interfaces (CAN, MODBUS, RS232, UART, I2C, SPI, etc.).
• Experience with version control systems (SVN).

We Offer:

• Competitive salary and official employment.
• Corporate shuttle service from Kyiv.
• Full military service deferral.
• Professional team and comfortable working conditions.

We are looking for an experienced iOS Developer to join our team for a long-term collaboration. If you enjoy building high-quality native mobile applications and care about software architecture, performance, and user experience, we would love to meet you.

Your primary focus will be iOS development using Swift and UIKit, including AI integrations. Android development skills will be an advantage.
 

Who are we?

We are Out Of The Box Systems: a Ukrainian team of engineers and creators focused on delivering real results with clarity, precision, and autonomy.

We specialize in Rust Development, AI Engineering, Computer Graphics, Automation, and Custom Software Development. We value ownership, accountability, continuous learning, and practical problem-solving.

Our team works remotely with clients from the USA, Canada, Europe, and other international markets.
 

Workload

• Full-time remote collaboration
• Long-term projects
• Direct communication with clients and engineering teams
   

Responsibilities

• Design, develop, and maintain native iOS applications using Swift and UIKit
• Participate in architecture decisions and build maintainable, well-structured solutions
• Integrate REST APIs, local data storage, and AI-powered features
• Build adaptive interfaces for iPhone and iPad
• Optimize performance, stability, and memory usage
• Implement push notifications, deep links, and background tasks
• Contribute to Android development using Kotlin where needed
• Participate in code reviews, automated testing, and knowledge sharing
• Collaborate with product managers, designers, QA engineers, and developers
• Support deployment, App Store releases, and application maintenance
   

Required Skills

• Strong commercial experience with Swift and UIKit
• Strong understanding of the iOS SDK, application lifecycle, and Apple Human Interface Guidelines
• Experience with Xcode, Instruments, debugging, and performance profiling
• Understanding of async/await, GCD, concurrency, and memory management
• Experience integrating REST APIs and working with Core Data, SQLite, Realm, or file-based storage
• Practical experience integrating AI services or APIs into mobile applications
• Understanding of software architecture, design patterns, dependency injection, and modularity
• Experience with MVVM, MVC, Clean Architecture, VIPER, or similar approaches
• Experience with Git, code reviews, and unit, integration, or UI testing
• Upper-Intermediate English (B2) or higher
   

Preferred Skills

• Experience with SwiftUI and Combine
• Experience developing native Android applications using Kotlin
• Familiarity with the Android SDK and Jetpack Compose
• Experience with Kotlin Multiplatform or other cross-platform technologies
• Experience supporting legacy Objective-C codebases
• Experience with App Store Connect, TestFlight, code signing, and provisioning
• Familiarity with dependency managers and mobile CI/CD tools
• Understanding of secure storage, Keychain, and encryption
• Experience with in-app purchases, analytics, and crash reporting
• Experience with Rust or C++
• Experience building performance-critical applications, developer tools, mobile utilities, or creative software
   

What You Get

• Long-term collaboration on challenging international projects
• Competitive compensation based on your skills and experience
• Remote work with an experienced engineering team
• Transparent communication and a supportive team culture
• Professional growth through mentorship, feedback, and hands-on experience
• A 2-year B2B contract reflecting our commitment to long-term collaboration

We are looking for a highly intelligent and strategic Product Owner to join Out Of The Box Systems and take ownership of new and early-stage products within our company.

Your objective is to take ideas from concept to market-ready products and ultimately help turn them into profitable businesses.

This is not a traditional Product Owner role focused only on backlog management. The role is heavily focused on Marketing, UX Design, Fundraising, and High-Level Strategy. You will identify opportunities, shape product strategy, find paths to revenue, and execute go-to-market plans.
 

Who are we?

We are Out Of The Box Systems: a Ukrainian team of passionate, battle-tested engineers and creators united by one goal — delivering real results with clarity, precision, and autonomy.

We specialize in challenging engineering projects, including Rust Development, AI Engineering, Computer Graphics, Automation, and Custom Software Development. We value ownership, accountability, continuous learning, and practical problem-solving over bureaucracy and unnecessary processes.

Our team works remotely with clients from the USA, Canada, Europe, and other international markets.
 

Workload

• Full-time remote collaboration
• Long-term role within our company
• Direct collaboration with company leadership and engineering teams
• High level of autonomy and ownership
• Focus on measurable business results
   

What You Will Do

• Fundraising & Capital Strategy: Research, strategize, and pursue grant funding and other non-dilutive financing opportunities. You should know how to position and pitch a product to win capital.
• UX & Product Design: You don’t just sell the product — you shape it. Design intuitive user flows, build wireframes, and make sure the product experience is frictionless before development.
• Marketing & Go-To-Market: Build the marketing engine from scratch. Validate ideas, identify target markets, find early adopters, and create a path toward actual revenue.
• Strategize & Advise: You will not wait for instructions. Analyze the market, advise company leadership on the best strategic moves, and build the roadmap to execute them.
• Solve Complex Problems: Use AI, technology, resourcefulness, and first-principles thinking to bypass bottlenecks and move significantly faster than a traditional Product Owner.
   

Who You Are

• 100% Dedicated Full-Time: This is not a side hustle. This role should be your primary professional focus.
• Extremely Fast Learner: You can quickly understand new markets, funding landscapes, business models, and tools.
• A Scrappy Marketer & UX Thinker: You know how to get attention, validate ideas, and design user experiences without a massive budget or a dedicated design team.
• Strategic & Proactive: You don’t need detailed instructions to move forward and are comfortable challenging assumptions.
• Loyal & Ambitious: You want long-term collaboration where your financial upside is directly tied to the success of the products you help build.
• Upper-Intermediate English (B2) or higher
   

Compensation — Skin in the Game

We reward results and profitable outcomes, not simply time spent at a desk.

• Base: $500–$1,000/month
• Performance Bonuses: milestone bonuses and revenue-sharing tied to funding, launch, customer acquisition, and profitability
• Initial OTE: approximately $1,500–$2,000+ per month
• Uncapped Upside: if the products launch successfully and scale, earning significantly more — potentially $10,000+ per month — is possible
   

If you are looking only for a safe, guaranteed high salary without being directly accountable for results, this role is probably not the right fit.
 

What You Get

• Ownership of new and early-stage products within the company
• Direct collaboration with company leadership and engineering teams
• Significant influence over product and business strategy
• Performance-based financial upside
• Flexible remote work environment
• Long-term collaboration
• 2-year B2B contract reflecting our long-term commitment to every team member

We're looking for Customer Support Agents to join our growing iGaming project. If you enjoy helping people, solving problems, and working in a fast-paced environment, we'd love to meet you!
 

What you'll be doing:

• Assisting players with their questions via live chat, email, and phone
• Helping customers with account-related inquiries, payments, bonuses, promotions, and general platform navigation
• Investigating customer issues and working with internal teams to ensure timely resolutions
• Providing friendly, professional, and accurate support while delivering an excellent customer experience
• Following internal procedures and maintaining high-quality service standards
   

What we're looking for:

• Previous experience in customer support is a plus (especially in iGaming, e-commerce, or SaaS), but we're also happy to train motivated candidates
• C1+ English (both written and spoken) is required
• Excellent communication and problem-solving skills
• Ability to stay calm and professional when handling customer concerns
• Comfortable working rotating shifts:
  • Morning: 07:00 – 15:00
  • Evening: 15:00 – 23:00
  • Night: 23:00 – 07:00 (night shifts include additional bonuses 💰)
• Strong attention to detail and willingness to learn
   

What you'll get:

• 100% remote work
• Competitive salary with night shift bonuses
• Paid onboarding and full training
• Friendly and supportive international team
• Opportunities for professional growth within the iGaming industry
• A dynamic environment where every day brings new challenges
   

If you're passionate about helping people and want to build your career in one of the fastest-growing industries, we'd love to hear from you! 🚀

We’re excited to welcome Customer Support Agents who speak Spanish, Portuguese, or both, enjoy helping people, and want to grow together with a supportive team.
 

What you'll be doing:
- Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
- Staying in touch with the team during your shift to solve issues faster together
- Making sure each customer gets clear, friendly, and helpful responses

What we’re looking for:
- Prior experience in support? Great!
No experience? Also great — we love people who are eager to learn!
- You’re okay with our schedule: Mn-Fr 9 a.m. - 6 p.m. CT
- You're calm under pressure and genuinely care about helping people
- You’re comfortable communicating in Spanish, Portuguese, or both, written and spoken — at least B2 level
- You communicate fluently in English (B2 or higher)

What you’ll get:
- 100% remote work — wherever you feel most productive
- Full onboarding & training — we won’t leave you guessing
- Supportive startup vibe — small team, no bureaucracy
- Room to grow and become a pro in customer support
 

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Вакансія: Director of Implementation/Component 1 Lead – Cybersecurity Enabling Environment for U.S. Cybersecurity for Critical Infrastructure in Ukraine (CCI) Activity

BACKGROUND:

The U.S. Cybersecurity for Critical Infrastructure in Ukraine (CCI) Activity began in May 2020. The purpose of the CCI Activity is to reduce, and ultimately eliminate, cybersecurity vulnerabilities in Ukraine’s critical infrastructure sectors. In the same way that cyberattacks drove Estonia to innovate cybersecurity practices, systems, and entrepreneurship as the backbone of its digital transformation. 

The CCI Activity continues to improve the cyber-resilience of Ukraine and its critical infrastructure sectors through three interlinked, mutually reinforcing objective areas that address legal, policy, institutional, workforce, and market gaps to strengthen long-term national resilience.

Building on progress achieved from 2020 to 2026, and under the Department of State, the Activity will continue implementation of these objectives while aligning them with U.S. foreign-policy priorities for trusted technology, supply-chain security, and transatlantic digital integration.

Objective 1: Create a safe, trusted environment to accelerate the development of people, processes, and technology to support cybersecurity across CI sectors and assets in Ukraine.

Objective 2: Strengthen Ukraine as a sovereign nation built on a secure, protected, and dynamic economy, supported by a talented pool of human capital.

Objective 3: Stimulate demand for and supply of Ukrainian cybersecurity solutions and service providers to empower, equip, and finance cybersecurity entrepreneurs and businesses

The CCI Activity consists of three complementary, mutually reinforcing, and integrated components:

Component 1: Strengthen the Cybersecurity Enabling Environment

This component enhances Ukraine’s ability to protect and modernize its civilian digital infrastructure by embedding U.S. and allied cybersecurity standards into the governance, architecture, and operational systems of critical infrastructure (CI). It prioritizes the divestment of high-risk digital assets and the adoption of secure-by-design technologies that advance trusted supply chains, secure communications, and resilient public services in line with U.S. strategic and commercial interests.

Component 2: Develop Ukraine’s Cybersecurity Workforce

This component builds the institutional and technical foundation for a civilian cyber workforce capable of securing Ukraine’s critical infrastructure during wartime and sustaining digital resilience throughout long-term recovery. It anchors that workforce in U.S.-backed standards, trusted technology principles, and interoperable training models aligned with allied strategic frameworks. All workforce development activities under this component shall be focused on applied operational capability and demonstrable use of skills, rather than academic, theoretical, or strategy-only training outcomes.

Component 3: Build a Resilient Cybersecurity Industry

This component strengthens Ukraine’s domestic cybersecurity and dual-use technology sector as a frontline contributor to national resilience and a trusted partner in U.S. and allied digital ecosystems. It aims to reduce Ukraine’s reliance on high-risk and adversary-origin platforms, and position select Ukrainian firms as interoperable contributors within U.S. and allied technology supply chains where this serves U.S. strategic, security, and commercial interests.

The Director of Implementation/Component 1 Lead is responsible for the execution of Component 1 activities while coordinating implementation across Components 2 and 3 to ensure integrated delivery, achievement of contractual milestones, and compliance with donor requirements. He/she will ensure delivery of fixed-fee and implementation plan deliverables focused on institutional reform, trusted vendor transition, critical infrastructure modernization, and cyber preparedness. The Director of Implementation/Component 1 Lead must possess a deep understanding of Ukraine’s legislative and regulatory cyber framework, multilateral coordination platforms (e.g., Tallinn Mechanism), and U.S. technology and export compliance priorities. 

Responsibilities include overseeing Component 1 activity alignment with relevant U.S. cybersecurity standards and trusted-technology principles (e.g., NIST 800 series, C-SCRM), overseeing and coordinating technical assistance supporting emerging cybersecurity and technology priorities, including relevant frameworks and pilot initiatives, and managing cross-government consultations on cyber resilience and minerals corridor protection. The Lead must work closely with GOU stakeholders (MDT, NSDC, SSSCIP), oversee implementation of trusted-technology transitions, cybersecurity modernization activities, and other approved Component 1 interventions, drawing on appropriate technical specialists as required, and ensure forward-leaning support for pilot innovations such as digital twins and AI cyber labs. 

The Director of Implementation/Component 1 Lead will serve as Acting Chief of Party when delegated during periods of COP absence from post.   

Required Qualifications: 

1. Advanced degree in cybersecurity, information security, digital governance, information technology, public administration, business administration, or related field. 
2. Minimum 7 years of progressively responsible experience leading complex cybersecurity, digital transformation, or technology implementation programs.
3. Demonstrated experience supporting cyber reform and aligning with relevant U.S. and NATO/EU regulatory frameworks (e.g., 5G Toolbox, CISA guidelines) or other internationally recognized cybersecurity standards, guidance, or frameworks. 
4. Proven capacity to lead multi-stakeholder planning, including with GOU agencies and international donors. 
5. Demonstrated experience supervising multidisciplinary technical teams and managing large, multi-stakeholder programs.
6. Excellent leadership, organizational, communication, and stakeholder management skills.
7. Fluency in English and Ukrainian is required. 

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. 

DAI and its employees are committed to confronting discrimination in all forms, nurturing respect for our interpersonal relationships, and holding ourselves accountable for positive change within the company and in the communities, cultures, and countries in which we live and work.  DAI is committed to attracting and retaining the best employees from all races, ethnicities, and backgrounds in our continued effort to become a better development partner. 

DAI upholds the highest ethical standards. We are committed to the prevention of sexual exploitation, abuse, and harassment as well as other ethical breaches. All our positions are therefore subject to stringent vetting and reference checks.”

DAI promotes workforce diversity and encourages persons from excluded groups, including persons with disabilities, to apply.

It’s Kyiv-based position, long-term. 

Qualified candidates should send their CV and cover letter . by October 2, 2026 6:00pm Kyiv time. Only short-listed candidates will receive notice requesting additional information. Interviews will be conducted on the rolling basis.