Support Analyst & Coordinator (offline)

The projects are technically challenging in an environment that is very engaging.
We are looking for developers to join the team that works on development & maintenance of the administrative component for FXT trading system. The goal of the project is to enabling simple management for the tens of thousands of users who rely on FXT.
Application code is mainly Java. The analytics logic is written in Scala. Databases: Oracle (Exadata), Hadoop (Hive, Hbase). Protokols in use: FIX, XML

Responsibilities:
Setting-up and coordinating support activities, including communication with L2 and other teams
Prod incident analysis, defining of standard guidelines and enriching the knowledge base
L3 backlog with L2 prioritization
Prod stability backlog coordination with L2 and development teams

Mandatory Skills:
Experience in development of enterprise-level solutions 5+ years
Experience in Data model and functionality development, extension, support
Mandatory experience SQL Server and related (features, services, agent)
High communication skills
Basic Business Analysis skills
Good skills in creating manuals and documentation
• Hands-on experience with setting up performance metrics in development process
• Experience working with international customers
• Experience of direct people management

About Luxoft

Luxoft is a high-end application outsourcing provider of choice and a trusted technology advisor to Global 2000 and medium-sized growth companies that apply compelling technologies to obtain leadership positions in their respective markets.
Luxoft today finds the Best talents, proposes career growth & employment benefits. Our teams are involved in high complicity & innovative projects for the Top leaders companies around the Globe.

Company website:
https://career.luxoft.com/locations/ukraine/

DOU company page:
https://jobs.dou.ua/companies/luxoft/