We are looking for a Key Account Manager with the Norwegian language to join our team and work with our guys in the Marketing Department!
Details
Job Type: full time
Location: Kyiv
Experience: 3-5 years
Responsibilities
Engage in contractual, financial and business discussions with Clients.
Good understanding of Scandinavian/Norwegian culture and national peculiarities;
Liaison with internal Delivery teams to ensure successful delivery and Client satisfaction.
Engage in pre-sales discussion in collaboration with internal Delivery teams to build the right solution offer that would meet Clients’ goals.
Serve as the lead point of contact for all customer account management matters and develop new business opportunities within the client organization;
Negotiate contracts and close deals;
Develop a trusted partnership with key customer stakeholders and executive sponsors;
Plan, negotiate and track budget execution, negotiate commercial terms when needed;
Collaborate with internal departments to facilitate client needs fulfillment;
Look for referrals as well as marketing references from clients to generate additional revenue;
Resolve any issues and problems faced by the customer and deal with complaints to maintain trust;
Forecast and track key account metrics (revenue, budget tracking, CSAT among others);
Prepare reports on account status
Requirements
3-5 years of experience in the IT-sphere as Key Account Management
Good experience in PM, Sales, Marketing as a BIG PLUS!
Proven experience in growing accounts and promoting customer success;
Financial competence and budget management;
Business-oriented and market-oriented mindset;
Strong negotiation, presentation and communication skills;
Self-motivated and able to thrive in a results-driven environment;
Strong analytical and problem-solving skills;
Advanced or fluent level of English.
Norwegian: B2-C1 level
Strong service/client-oriented attitude.
Work experience in Norwegian/Scandinavian companies
We offer
Competitive salary
Long-term cooperation
Highly qualified team
Comfortable new office
Paid vacation and sick leave
Professional growth
Medical Insurance
Possibility to work remotely
Fruits, snacks, cookies
Friendly atmosphere
Pizza evenings
SALARY IS DISCUSSABLE DUE TO YOUR EXPERIENCE AND NECESSARY SKILLS.
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