Customer Support Manager (offline)
Responsibilities:
technical support via the ticketing system
prioritizing user requests
analyzing and testing the operation of the application
providing individual solutions for customers based on their business needs
Requirements:
spoken and written English — Intermediate or higher
analytical skills: to evaluate the information and decompose high-level information into details
a challenging and inquiring mind
attention to details and tenacity
quick logical thinking
It might be an advantage if you have:
experience as a technical support (or similar — QA, technical writer)
experience in eCommerce (Magento/eBay/Amazon) area
What we offer:
work in the product IT company
friendly atmosphere
employee benefits
constant development
no bureaucracy
modern and comfortable office with a cabinet system
technical support via the ticketing system
prioritizing user requests
analyzing and testing the operation of the application
providing individual solutions for customers based on their business needs
Requirements:
spoken and written English — Intermediate or higher
analytical skills: to evaluate the information and decompose high-level information into details
a challenging and inquiring mind
attention to details and tenacity
quick logical thinking
It might be an advantage if you have:
experience as a technical support (or similar — QA, technical writer)
experience in eCommerce (Magento/eBay/Amazon) area
What we offer:
work in the product IT company
friendly atmosphere
employee benefits
constant development
no bureaucracy
modern and comfortable office with a cabinet system
About M2E
Hello, we are M2E Pro — a dynamically growing IT product company developing our own eCommerce solutions. Our project gained a wide recognition of the users from around the world and received numerous awards, including the title of «Product of the Year» at the eCommerce Expo UK.Company website:
http://m2epro.com
The job ad is no longer active
Look at the current jobs Customer/Technical Support Dnipro→
Average salary range of similar jobs in
analytics →
Similar jobs
Customer Success Manager at Crowdin
Relocate, Estonia, Ukraine
Customer Care Agent (Promova) at Boosters
Ukraine
All jobs Support Dnipro All jobs M2E