You will have a chance to grow your technical and soft skills, and build a thorough expertise of the industry of our client. On top of attractive salary and benefits package, Luxoft will invest into your professional training, and allow you to grow your professional career.
Responsibilities:
β’ Investigates and resolves software and hardware problems for end users through established processes and procedures
β’ Answers, evaluates and prioritizes incoming work order system (telephone, voice mail, e-mail and in person) requests to assist users experiencing problems with hardware, software, networking, and other related technologies
β’ Interviews users to collect information about the problem and lead users through diagnostic procedures to determine source of error/problem
β’ Sets-up computers, phone system, software and peripheral equipment for new company hires
β’ Sets-up users on network and provide user name and password access to specified systems
β’ Trains users on software
β’ Assists with Network Administration including connections, hardware and programming configuration, based on vendors Cisco, Microsoft, Dell, IBM
β’ Utilizes particular technical skills in Active Directory, DNS, DHCP, and server management / maintenance
β’ Optimizes site connectivity, desktop performance and user experience (daily complaints now)
Mandatory Skills:
β’ Operating Systems: Windows 7 and Windows 8/10
β’ Software Applications: MS Office 2010, MS Office 2013/16/365, GoToAssist, Symantec Backup Exec, etc.
β’ Hardware: Identify systems components and assemble functional systems, develop and implement preventative maintenance plans, configure data storage devices, optimize memory, use meters and lab tools, knowledge of and practice lab safety precautions
β’ Network: LAN/WAN, TCP/IP, Active Directory, Group Policy, DNS, DHCP, VPN, DOS, MS Remote Desktop Connection
About Zoolatech
We are an IT company that combines an extensive technology stack, flexibility, and charity projects. We are free from bureaucracy, and we share the idea of digital transformation.
β We are responsible and know that we create our own environment, so we strive to take care of others.
β We encourage and support colleagues in their desire to learn and develop professionally.
β Work-life balance is natural and genuine at ZoolaTech. We work and then have fun. Work-life balance matters to us.
Company website:
https://zoolatech.com/
DOU company page:
https://jobs.dou.ua/companies/zoolatech/
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