Customer Experience Advocate (offline)

Today, monday.com is the go-to workplace tool for over 40,000 teams around the world who are now more engaged, more collaborative, and more on top of their work than ever before.

Required skills
- Prior experience in customer service or account management
- Excellent interpersonal skills and multitasking abilities
- Superb written and verbal communication skills
- Ability to take initiative and adapt
- Advanced/Fluent English

Responsibilities
- Build strong relationships with our clients to understand their needs and ensure their success with monday.com
- Serve as the main point of contact and liaison between clients and the rest of the monday.com team
- Empower customers to connect their goals and challenges with the solution in monday.com
- Take ownership of new accounts and manage their on-boarding
- Lead online webinars, consultations, and one-on-one demos to educate customers on the features of the product
- Stay in touch with clients to ensure that they’re realizing the full potential of monday.com

We offer
- High salary
- Medical insurance
- Extra bonuses for Educational/Sports Courses
- Free breakfast
- Ability to grow as a Meet-up speaker
- Different kind of corporate parties
- Interesting and challenging work in a dynamically developing company
- Professional development opportunities
- Modern and comfortable office with billiard room, game room, perfect location in BC “Gulliver”, in the center of Kyiv.

About ALLSTARSIT

AllSTARSIT is an international Software R&D and talent acquisition service provider established in 2004. The company specializes in software development services for clients across industries as diverse as cybersecurity, healthcare, Fintech, telecommunications, media, and more.
Headquartered in Israel, AllSTARSIT operates development hubs there and also in Ukraine & the CEE Region (with over 700+ talented Software Engineers spread across all locations), and has sales offices in the UK, Germany, and the United States.

Company website:
https://www.allstarsit.com/

DOU company page:
https://jobs.dou.ua/companies/allstars-it/