SL2 support engineer (Regular 24/7) (offline)
To achieve client expectations ,we are seeking a rare kind of individual who can zoom out to the big picture while also being capable of zooming in to implementation details with a focus on service quality. You will be one of the key team members responsible for setting standards, culture, mentorship of other team members, and shipping high quality solutions. You will aim to bring clarity and energy to the team and to your work environment.
You have a positive attitude and embody a balance of cautiousness, such as that which serious data engineering requires, and pushing the envelope, a requisite of any startup. You are an excellent team player and aim to bring out the best in those around you.
Our team consist from highly motivated professionals, which provide various service to the client. Among them SL2/SL3 24/7 support service. (note: position include Night support)
Benefits:
β’ Flexible schedule
β’ Extra weekends
β’ Bonuses for non-BAU support
β’ Transfer to the office during non-bau hours.
β’ Cloud technology stack
β’ Possibilities to attend in service build out from scratch (Including CI/CD pipeline, Could infra., ITIL based processes)
Responsibilities:
β’ Support and maintenance of AWS infrastructure;
β’ Tasks for CI/CD process buildout and support;
β’ Support end-to-end data flows and health/sanity checks of the systems/applications ;
β’ Design and configuration of monitoring systems - functional and data quality monitoring;
β’ Investigate and supply analysis for fix application/configuration issues (improper configuration/deny of services etc.), support defect fixes rollouts;
β’ Deployment of new data source interfaces between vendors and client system;
β’ Direct communication with multiply vendors;
β’ Tasks for CI/CD process buildout and support;
β’ Regular reporting and efforts tracking;
β’ Continuous service improvement: Constantly review existed service, processes and technical solution and looks for improvements - your ideas will be biggest value for us and client.
Mandatory Skills:
Tech:
β’ Experience as a Production Support Engineer
β’ Mandatory: Experience with REST API (HTTP), FTP, SFTP - average level
β’ Mandatory: Good Linux/Unix (CentOS/Debian like ) - strong
β’ Mandatory: SQL, PLSQL - average level
Soft:
β’ English - Upper Intermediate
β’ ITIL will be a benefit
β’ Team play and good self-organization
About Luxoft
Luxoft is a high-end application outsourcing provider of choice and a trusted technology advisor to Global 2000 and medium-sized growth companies that apply compelling technologies to obtain leadership positions in their respective markets.Luxoft today finds the Best talents, proposes career growth & employment benefits. Our teams are involved in high complicity & innovative projects for the Top leaders companies around the Globe.
Company website:
https://career.luxoft.com/locations/ukraine/
DOU company page:
https://jobs.dou.ua/companies/luxoft/
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