Feedback Analyst (offline)
Project Description:
Change Management team is looking for Employee Feedback Analyst to help us with transformation of Efficiency Monitoring function.
We aim to establish feedback-oriented, data-driven service culture across all back-office functions and need a person to drive this initiative.
Check below and apply if you want to be a part of dynamic team, immerse yourself in international environment and help us to shape the future of our organization.
Responsibilities:
• To consolidate employee feedback coming from different sources – surveys, audits, interviews
• Structure feedback data, analyze it, build reports and present conclusions to key stakeholders
• Follow-up with corporate functions and employees to address issues identified, monitor progress
• Keep close contact with regional management (to share overall picture by region and success stories) and Continuous Improvement team (to kick-off new projects)
• Design and run surveys on demand
Mandatory Skills:
• Strong analytical skills, data-driven person
• English proficiency is at least Upper Intermediate
• Strong communication skills
• Desire to help people and make a difference
• Diplomatic personality (ability to persuade and influence people without relying on formal authority)
Nice-to-Have Skills:
• Customer analytics background is a plus
• Expertise in survey/feedback techniques is big advantage
Languages:
English: Upper-intermediate
Change Management team is looking for Employee Feedback Analyst to help us with transformation of Efficiency Monitoring function.
We aim to establish feedback-oriented, data-driven service culture across all back-office functions and need a person to drive this initiative.
Check below and apply if you want to be a part of dynamic team, immerse yourself in international environment and help us to shape the future of our organization.
Responsibilities:
• To consolidate employee feedback coming from different sources – surveys, audits, interviews
• Structure feedback data, analyze it, build reports and present conclusions to key stakeholders
• Follow-up with corporate functions and employees to address issues identified, monitor progress
• Keep close contact with regional management (to share overall picture by region and success stories) and Continuous Improvement team (to kick-off new projects)
• Design and run surveys on demand
Mandatory Skills:
• Strong analytical skills, data-driven person
• English proficiency is at least Upper Intermediate
• Strong communication skills
• Desire to help people and make a difference
• Diplomatic personality (ability to persuade and influence people without relying on formal authority)
Nice-to-Have Skills:
• Customer analytics background is a plus
• Expertise in survey/feedback techniques is big advantage
Languages:
English: Upper-intermediate
About Luxoft
Luxoft provides high-end business solutions to clients across the globe. With deep domain expertise in the finance, telecom, energy, automotive, and travel industries, the company consistently goes beyond its clients’ expectations by bringing together technology, talent, innovation, and the highest quality standards.We offer international delivery capabilities through our network of state-of-the-art delivery centers around the world. Luxoft`s customers benefit from the right mix of technology skills, industry knowledge, proprietary processes, methodologies, and a choice of engagement models.
Company website:
www.luxoft.com
DOU company page:
https://jobs.dou.ua/companies/luxoft/
The job ad is no longer active
Look at the current jobs SQL / DBA Kyiv→
Average salary range of similar jobs in
analytics →