The customer’s technology is the industry’s simplest, most powerful cloud contact center. It’s new, it’s different, and it will revolutionize the way that fast, easy customer service is delivered.

Intetics is a leading global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies.

Intetics is ISO 9001 (quality) and ISO 27001 (security) certified and a Microsoft Gold, Amazon, and Google Partner. The company won prestigious titles and awards, including Inc 5000, American Business Awards, Deloitte Technology Fast 50, Best European BPO, Clutch and ACQ5 Awards, and inclusion into IAOP’s Best Global Outsourcing 100 list.

About the project:

The customer’s technology is the industry’s simplest, most powerful cloud contact center. It’s new, it’s different, and it will revolutionize the way that fast, easy customer service is delivered.

Our technology and unique Cloud 3.0 microservices architecture was created by recognized contact center industry leaders with over 25 years of experience building customer service software for enterprise-grade companies.

Our team includes some of the original engineers who created enterprise contact center software at Genesys and Aspect, as well as engineers who developed CRM solutions at FrontRange.

Requirements:
— Creative problem solving and conflict resolution
— Team-oriented; willing to align work with team’s priorities and goals
— Clear and effective communication, in written and verbal formats
— Java, 2+ years
— GWT
— Javascript/html/css — nice to have
— The server side (eclipselink, mysql, mongo) are optional — if a person knows them we can give some work there, if the person wants to learn, we can help and guide.
— There are integrations with Salesforce, Zendesk etc, so knowledge of single sign on mechanisms and cross-domain limitations and security issues is a bonus.

Responsibilities
Developer’s responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
Work as part of distributed team to contribute to product features from inception to delivery and beyond
Investigation of issues and provisioning of fixes as required
Write high quality ,well designed, testable, efficient and maintainable code
Ensure the best possible performance, quality, and responsiveness of the applications
Contribute in all phases of the development lifecycle
Ensure designs are in compliance with specifications
Prepare and produce releases of software components
Identify bottlenecks and bugs, and devise solutions to these problems
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

About Intetics Inc.

Intetics Inc. is a leading global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies.
Based on proprietary pioneering business models of Offshore Dedicated Team® and Remote In-Sourcing®, an advanced Technical Debt Reduction Platform (TETRA) and measurable SLAs for software engineering, Intetics helps innovative organizations capitalize on global talent with our in-depth engineering expertise based on the Predictive Software Engineering framework.
Intetics’ core strength is the design of software products in conditions of incomplete specifications. We have extensive industry expertise in Education, Healthcare, Finance, Insurance, Communications, and custom ERP, CRM and workflow automation systems.
Our advanced software engineering background and outstanding quality management platform, along with an unparalleled methodology for talent recruitment, team building and talent retention, guarantee that our clients receive exceptional results for their projects. At Intetics, our outcomes do not just meet clients’ expectations, they have been exceeding them for a quarter of a century.
Intetics operates from 10 offices in 6 countries including Naples, FL (headquarters), Chicago, IL, Dusseldorf, London, Minsk, Krakow, Kyiv, Kharkiv, and Lviv.
Intetics is ISO 9001 (quality) and ISO 27001 (security) certified and a Microsoft Gold, Amazon, and Google Partner. The company’s innovation and growth achievements are reflected in winning prestigious titles and awards, including Inc 5000, Software 500, CRN 100, American Business Awards, Deloitte Technology Fast 50, European IT Excellence, Best European BPO, Clutch and ACQ5 Awards, and inclusion into IAOP’s Best Global Outsourcing 100 list.

Company website:
https://intetics.com/

Job posted on 10 January 2020
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