The customer’s technology is the industry’s simplest, most powerful cloud contact center. It’s new, it’s different, and it will revolutionize the way that fast, easy customer service is delivered.

Intetics is a leading global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies.

Intetics is ISO 9001 (quality) and ISO 27001 (security) certified and a Microsoft Gold, Amazon, and Google Partner. The company won prestigious titles and awards, including Inc 5000, American Business Awards, Deloitte Technology Fast 50, Best European BPO, Clutch and ACQ5 Awards, and inclusion into IAOP’s Best Global Outsourcing 100 list.

About the project:

The customer’s technology is the industry’s simplest, most powerful cloud contact center. It’s new, it’s different, and it will revolutionize the way that fast, easy customer service is delivered.

Our technology and unique Cloud 3.0 microservices architecture was created by recognized contact center industry leaders with over 25 years of experience building customer service software for enterprise-grade companies.

Our team includes some of the original engineers who created enterprise contact center software at Genesys and Aspect, as well as engineers who developed CRM solutions at FrontRange.

Requirements:
— Creative problem solving and conflict resolution
— Team-oriented; willing to align work with team’s priorities and goals
— Clear and effective communication, in written and verbal formats
— Java, 2+ years
— GWT
— Javascript/html/css — nice to have
— The server side (eclipselink, mysql, mongo) are optional — if a person knows them we can give some work there, if the person wants to learn, we can help and guide.
— There are integrations with Salesforce, Zendesk etc, so knowledge of single sign on mechanisms and cross-domain limitations and security issues is a bonus.

Responsibilities
Developer’s responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
Work as part of distributed team to contribute to product features from inception to delivery and beyond
Investigation of issues and provisioning of fixes as required
Write high quality ,well designed, testable, efficient and maintainable code
Ensure the best possible performance, quality, and responsiveness of the applications
Contribute in all phases of the development lifecycle
Ensure designs are in compliance with specifications
Prepare and produce releases of software components
Identify bottlenecks and bugs, and devise solutions to these problems
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

About Ideasoft

Since 2016 Ideasoft is a rapidly growing blockchain and software development company with over 100 highly skilled in-house developers. We professionally mix ideas and technology together to create high-end solutions in an open-minded and extremely joyful working environment.

With more than 50 successfully launched projects and deep expertise in a large variety of industries, such as Smart Cities, Artificial Intelligence, Social Media Apps, Healthcare, Fin-tech and Agtech, our team is engaged in ground breaking and challenging projects to conquer new heights.

While we provide out-staff and team extension services all over the globe, we also focus on our Agro and Blockchain in-house projects.

If you want to be involved in creation of an award-winning software that changes the world - look no further. Currently we are looking for passionate and enthusiastic personalities with great ideas!

Ideasoft is not just about technological solutions. It is about a team of broad-minded individuals, dreamers and creators who care about the present and future of the company. While we provide various bonuses and competitive salary, additionally we want to build mutually beneficial relations of high value.

Join our company to unleash your potential and accelerate skill growth by having the best time in your life with young, creative and highly professional team!


Located in Kharkiv, Ukraine.
We work with:
WEB — Ruby, Java, NodeJS, .NET, C++, Angular, ReactJS, VueJS.
Mobile — iOS (Swift, Objective C), Android.
UI/UX & Branding design.
Веб-сайт: https://www.ideasoft.io

Company website:
http://ideasoft.io/

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