Senior Technical Support Engineer (offline)

Project Description:
Our client is a UK subsidiary of a global financial house working in multiple markets and asset classes.
We are currently looking for extension of existing L2/L3 support and development team for a regulatory reporting application.
Rapidly expanding team in Kyiv developing and supporting a range of client projects and requirements. Successful candidate will join a group of 4 people working flexible hours covering jointly the time range from 8 to 19 Kyiv time.

Technologies used: Java/J2EE, JMS/JFS, MySQL, Unix Shell/Windows Batch/Perl, MQ, Control-M, Jira/Confluence, EJB, Spring Framework, Camel, Hibernate, JPA.
Opportunities: Rapidly growing team with opportunities for working directly with business users, expanding technical and capital markets knowledge, and developing consultancy / soft skills. Working along with highly professional and experienced developers gives opportunity for farther development of SQL and Java skills.

Responsibilities:
- Communicating with client on user issues.
- Resolving client problems in different ways, proposing workarounds, applying fixes.
- Programming in Java, SQL, shell.

Mandatory Skills:
- At least 2 years of experience with SQL.
- Good SQL query writing skills.
- Ability to communicate verbally with client in English: written/spoken -English on upper-intermediate level or higher.
- Basic Java skills, reading and understanding Java code.
- Understanding common SDLC.

Nice-to-Have Skills:
- Experience working as L2/L3 support is a big plus.
- Experience in SQL performance tuning, understanding query plan is a big plus.
- Experience with Investment Banking, Finance would be a big plus.
- Experience in .NET would be a plus.

About Luxoft

Luxoft (NYSE:LXFT) is a global consulting partner that offers end-to-end digital solutions to solve clients’ complex business challenges.

We are a new class of digital service provider that combines consulting, strategy, and engineering at scale. We use this to drive business change by applying engineering excellence, deep domain expertise, and our senior software engineering talent to improve your client’s customer experience, boost your operational efficiency, and strengthen your competitive advantage.

We have expertise in automotive, financial services, healthcare, life sciences, telecommunications, and other industries. As a highly committed partner, we take customer challenges as our own. Our dedication stems from a passion for technology and a bespoke attention to your needs.

With over two decades of consistent, timely delivery and management of complex projects, we now serve over 280 active clients. With our headquarters in Zug, Switzerland and 42 global locations, we operate in 21 countries across five continents, providing you with robust global delivery platform. With about 12,700 employees, we have the best technology talent to support your business needs.

Company website:
https://www.luxoft.com/

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