IT infrastructure service for one of the world biggest and leading financial group.

Project Description:
Successful candidate will help our client with BAU and Project activities, working as Cisco Network / VoIP SME in cooperate with Application Technology & Infrastructure teams to build and support complex IT infrastructure .
Implementing best technologies and service practices to achieve high availability and performance of related business applications.

Our team primary location is Kiev, working remotely in client environment in close collaboration with customer management, IT OPS and Development teams.
Responsibilities:
To provide on-site Data Communications, Voice Communications and MDS Infrastructure Technical Support as a member of an Infrastructure Team.
Provide proactive monitoring, support, fault diagnostics, and trouble-shooting for the Data Communications, Voice Communications and MDS Infrastructure
Support the LAN/WAN/VOIP network infrastructure.(including Cisco Catalyst IOS, Cisco Nexus)
Support for Network Security infrastructure - Firewalls(Checkpoint/Cisco), Remote Access (Cisco ASA/Firepower), RSA, TACACS,
Support for Mobile devices including activation/termination, upgrade, fault, knowledge of Blackberry UEM server infrastructure and mobile client.
Perform administration functions associated with the Cisco UCM (VOIP), voice recording and call logging systems.
Perform administration duties for the CISCO switches and routers.
Provide support for Business Users requests and queries
Ensure that maintenance and backups of Data Communications, Voice Communications and MDS Equipment are performed.
Provide Training and Guidance to Business Users and other IT Infrastructure sections
Provide cover for the other shifts when Networks, Voice and MDS Support Staff are on holiday or sick
Ensure that in the event of a fault, down time is kept to a minimum.
Perform and Assist with the Recovery of Systems and Applications at Disaster Recovery tests
Be proactive in suggesting how technology can be used to improve/enhance business processes to save costs or provide a competitive edge
Ensure that documentation (procedures and processes) are correct and up to date.
Perform additional duties as assigned by line management

Mandatory Skills:
Technical:
Minimum of 2 years Cisco Networking (Routing and Switching) experience;
Minimum of 3 years' experience in an Investment Banking environment;
Good knowledge of managing and maintaining Network Monitoring platforms;
Good knowledge of network security best practises;
Excellent Interpersonal Skills;
Excellent Written and Oral Communications Skills.

Soft:
Good team player
Good at multi-tasking and organisational skills
Good Analytical and Problem Solving Techniques.
Excellent Customer Service Skills and Delivery Focus
Ability to use own initiative and manage own work effectively
Positive professional attitude
Must be able to work well under pressure
Flexible, assertive, reliable, pro-active and motivated team player
Conscientious, methodical and logical approach to work

About Luxoft

Luxoft provides high-end business solutions to clients across the globe. With deep domain expertise in the finance, telecom, energy, automotive, travel and aviation industries, the company consistently goes beyond its clients’ expectations by bringing together technology, talent, innovation, and the highest quality standards.

Luxoft builds long-lasting partnerships with Boeing, IBM, Deutsche Bank, Harman, Avaya, Alstom, Sabre, Ford, Hotwire and many others by providing seasoned business and technology professionals who deliver high-quality solutions that fit the client’s needs.

We offer international delivery capabilities through our network of state-of-the-art delivery centers around the world. Luxoft`s customers benefit from the right mix of technology skills, industry knowledge, proprietary processes, methodologies, and a choice of engagement models.

Today, Luxoft is +10000 collaborators strong and present on 5 Continents, 16 Countries with 30 Offices and 27 Delivery Centers.

Company website:
https://www.luxoft.com/

Job posted on 2 December 2019
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