Support of a planning and budgetting system IBM Cognos

Support and consultancy for users;
Granting access to objects in Cognos;
User documentation development;
Development of new data import and export processes;
Performing regular system maintenance (install system updates, administration of user accounts and access rights, copy the data within the system or from external systems);
Data analysis for errors and inconsistency, problem solving;
Administration, software installation;
Conducting trainings and webinars;
Monitoring and analysis of the system performance;

Mandatory Skills:
High Education;
Experience in user support - 1+ year
Fiscal Accounting basics or experience in financial systems support.

SQL (MS SQL or Oracle) - 1 year;
Windows - advanced user;
MS Office (advanced Excel user, MS Outlook, MS Word) - 2+ years;

Good communication skills.

Nice-to-Have Skills:
Knowledge of IBM Cognos TM1 or IBM certificate is a big plus;
Any programming language;
Experience in administration of OS MS Windows Server;
Skill for complex SQL queries or understanding of DWH, OLAP, BI, ETL;

About Zoolatech

Zoolatech is a boutique service provider, specializing in high-end software development. We are based in Silicon Valley with a Development Center in Kyiv, Ukraine. Although ZoolaTech is a relatively young player on the Eastern European market, we have deep roots and years of experience of working within Ukrainian and American high tech industries. The size of our clientele varies from Fortune 500 to inspiring startups. We are not an outsourcer in a traditional sense, rather we specialize in helping our Clients scale by extending their teams to Eastern Europe.

Over the years, we have learned that in our industry people are the most important asset, and so we treat our employees as such. We set our working environment in a way that allows individuals thrive and grow professionally, as well as personally. As much as we are dedicated to providing the best possible services to our Clients, we are just as dedicated to helping our Employees reach their professional dreams and ambitions.

Company website:

DOU company page:

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