We are looking for the Solution Manager who will maintain and develop long-term relationships with strategic global customers of Enterprise segment.

RESPONSIBILITIES:
• Maintain and develop long-term relationships with strategic global customers of Enterprise segment
• To act as a trusted advisor of Enterprise accounts and communicate with them on different levels including C-level executives
• Control and audit delivery processes in projects for Enterprise customers, identify early red flags to prevent delivery-related issues
• Engage and collaborate with overseas customers and partners to find win-win structure of relationships for all parties
• Grow customers portfolio through zero churn and active cross and up sales
• Maintain higher than industry average NPS score


WHAT WE EXPECT:
• Fluency in English is a must
• Experience in B2B account management or project management with Enterprise accounts not less than 2 years
• Desire to learn and adopt fast according to a changing market environment
• Customer-centric expert with track of record in delivering of customer success
• Project management experience with full-cycle Corporate and Enterprise projects.

WHAT WE OFFER:
• Competitive base salary
• Enormous opportunities for professional and career growth
• Opportunity to work in a world leading software company
• Specially tailored training programmes
• Healthcare insurance
• New fully equipped office located near the Demiivska metro station
• Great corporate culture

If you like a dynamic environment that allows you to gain new exciting experience, apply all your skills, set new challenges and get wonderful team, this is the job for you!

About Terrasoft

Присоединяясь к Terrasoft, вы становитесь частью крупной международной компании, лидера на рынке CRM-систем с офисами в 7 крупнейших городах мира и командой профессионалов в 500 человек. Опыт и знания нашей команды — самое ценное, что у нас есть. Мы ценим труд и время каждого, предоставляя массу возможностей для профессионального развития и карьерного роста. Работа в Terrasoft — это работа в дружеской и вдохновляющей атмосфере, комфортном офисе с потрясающей корпоративной культурой.

Company website:
https://www.terrasoft.ua/joinus

DOU company page:
https://jobs.dou.ua/companies/terrasoft/

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