The client is the leading visionary technology provider for the staffing and recruiting industry and is the chosen partner for thousands of successful firms around the world. You will be working in a team supporting their IT infrastructure.
Schedule: 3 days from 9am till 9pm, 3 days-off, 3 nights from 9pm till 9am,3 days-off.
Required knowledge of:
TCP/IP stack, OSI network model2.
IP Addressing — classes, masks, networks/subnetworks
Protocols: DNS, DHCP, HTTP, HTTPS
Security: ACL, VPN, Certificates
Operation Systems: Windows (90%), installation, configuration, backup
Monitoring: Basic knowledge
Active Directory: basic knowledge
Public cloud: basic knowledge
Intermediate spoken English.
Responsibilities:
Working with tickets
Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
Resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support
Research and identify solutions to software and hardware issues
Refer to internal database or external resources to provide accurate tech solutions
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Prioritize and manage several open issues at one time
Filing accurate and timely reports regarding problems
Prepare network & server reports
Documenting troubleshooting and problem resolution steps.
We offer:
Professional development
Free English classes
23 working days of 100% paid vacation and sick days
Sports reimbursement program
Medical insurance health plan
Massage sessions
Leisure activities in the office: billiards, gym, X-box, table tennis, table soccer etc.
Bike parking zone
Lounge parties every month
Modern and comfortable office facilities near the city-center.
About teaminternational.com
TEAM International provides world‐class custom application development using Java/Open Source, Microsoft, WEB and Mobile platforms. Since 1991 we’ve built trusted, long-term partnerships with Clients who rely on us to deliver high-quality, cost-effective solutions that meet their unique requirements.
TEAM utilizes cloud computing delivering SaaS models and enabling rapid development and deployment. Our company creates dedicated teams as primary engagement model for organizations that desire a long-term strategic partnership. Client requests the technologies, skill levels and development methodologies, and we recruit the team through our staffing division who has access to a robust technology resource pools worldwide.
Company website:
http://teaminternational.com
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