Customer Support Specialist (offline)

Requirements:
-Skills of free written and oral communication in English
-Windows PC proficiency and typing skills
-Willingness to work at night shifts
-Analytical and problem-solving skills
-Ability to prioritize tasks and work with minimal control
-Customer service experience


Duties:
-Work with a team of customer support specialists and other departments
-Handle customer requests over the phone, in chat and mail
-Work on customer loyalty, through an individual approach in accordance with the principles of the company
-Investigate and answer questions and solve problems for complete customer satisfaction
-Work in CRM


What do we offer:
-A comfortable office in the center of Kiev (metro station Olimpiyska)
-Proportional salary
-Friendly team
-Possibility of career growth
-Ability to get a work visa in the USA and go on business trips
-Ability to lead the department
-The work schedule is 8 hours, shiftable, there are night shifts.

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