Customer Support Representative (offline)

Must have:

- Experience in Customer Support

- Upper-intermediate English (both written and spoken)

- Good communication skills

- Good analytical and problem solving skills

- Understanding of network technologies

- Ability to learn new technical product

- Strong PC skills


Good to have:

- Experience with Jira

- Experience with ticket systems (Zendesk / Kayako/other)

- Technical writing skills


What we offer:

- Cozy office in the city center

- Awesome team

- Flexible working hours 8 hours per day, 40 hours per week

- Paid gym and trainings (English courses, etc.).

- Free coffee, cookies and fruits at the office

- 50% compensation for lunches

- Vacation is available in the amount of 3 weeks (15 working days) per year

- Official Ukrainian holidays are weekends - 11 days per year

- Paid sick leave - 10 days per year

About QuickBlox

We are a backend software company for chat and video calling services. We work with customers all around the world, they are mostly Healthcare companies, Banks, Development agencies, eCommerce etc.

Company website:
https://quickblox.com

DOU company page:
https://jobs.dou.ua/companies/quickblox/