Forward Deployed Engineer (Enterprise E-Commerce)

About the Company

We are helping a high-growth, deep-tech product company that is revolutionizing visual media performance across modern web and digital commerce. 

We are looking for an Engineer with a strong background in QA Automation and deep experience working with large enterprise clients (ideally in e-commerce). In this client-facing technical role, you will lead the technical onboarding, oversee smooth system integrations, and ensure our enterprise clients extract maximum performance and value from our AI solutions.

What You’ll Do

• Technical Ownership & Architecture: Act as the technical authority and trusted advisor during enterprise customer onboarding, translating client requirements into seamless implementation workflows.
• Scaling: Drive end-to-end technical engagement—from running technical validation to full production rollout and performance tuning.
• Enterprise Quality Assurance: Leverage test automation frameworks and rigorous QA practices to audit, validate, and troubleshoot complex integrations on high-traffic web applications.
• Cross-Functional Collaboration: Partner closely with internal R&D, Product, and Sales teams to rapidly resolve technical bottlenecks, escalate bugs, and advocate for client feature needs.
• Performance & DevTools: Investigate frontend/network performance, inspect requests, and diagnose latency or rendering issues using browser dev tools, automated checks, and performance benchmarks.

Requirements

• 5+ years of experience as a QA Automation Engineer or Technical Integration Specialist working in fast-paced environments.
• Enterprise Background: Proven experience working with large enterprise clients, managing complex enterprise setups, meeting high expectations, and coordinating across teams (ideally in the e-commerce/retail sector).
• QA & Automation Mastery: Solid, hands-on foundation in QA automation, test scripting, and performance/load testing methodology.
• Web Tech & Debugging: Strong command of web technologies (HTML, CSS, modern JavaScript) and hands-on expertise with Chrome DevTools or similar network/debugging utilities.
• Language Proficiency: Fluent English (strictly C1–C2 level). You must be comfortable presenting to executive stakeholders and collaborating in real-time.
• Time Zone: Flexibility and ability to work regularly within US time zones (covering daily overlap with North American clients).
• Mindset: Proactive problem solver, accountable, analytically minded, with outstanding customer-facing communication skills.

Nice to Have

• Familiarity with cloud platforms (AWS/GCP), CDNs, and media compression/streaming workflows.
• Degree in Computer Science, Software Engineering, or equivalent practical experience.

We OFFER:

• ​A fast-paced, highly professional, international team environment with a flat structure and rapid decision-making.
• ​Competitive compensation packages commensurate with your background and product portfolio.
• ​Flexible, remote-first workflow optimized for seamless global alignment.
• Medical Insurance in Ukraine and a Multisport program in Poland.
• Offices in Ukraine (Kyiv, Kharkiv) and Poland (Wroclaw) or Remote.
• Paid vacation, sick leave, and official holidays.
• Legal & Accounting services.
• The company provides all necessary equipment.
• English classes and Education reimbursement.