Customer Success Manager (Spanish speaking) (offline)

We are currently looking for an aspiring Customer Success Manager (Spanish speaking) to join our Business Development team to help us strengthen our partner network in Latin America. The ideal candidate will have strong analytical and negotiation skills and working knowledge of the Spanish language (at least Level B2).

Key responsibilities:
• Participate in/ prepare for regular monthly checkpoints with international partners from Latin America.
• Develop trusted relationships with partners through understanding their business and information needs.
• Provide actionable recommendations and analytical insights to resolve the partner's business challenges and improve the partner's profitability and performance in line with the project’s objectives.
• Obtain, share and leverage competitive market intelligence.
• Define and assist in achieving KPIs for partner accounts.
• Prepare recommendations for project performance improvement in response to the partner's feedback.

Skills, experience and personal attributes:
• Proactive, with strong analytical and numerical skills.
• Good interpersonal, communication and presentation skills.
• At least upper-intermediate oral and written English & Spanish (interview may be held in any of the languages).
• Enjoy developing partner relationships and giving high priority to partners business development needs.
• Have a keen eye for detail.
• Fast and efficient learner motivated for hard work and success.
• Proven ability to complete complex turnkey projects.
• Previous business negotiations experience will be a plus.

Рerks and benefits:
• Opportunity to work with a multi-million audience.
• Regular business trips to Latin America (2-3 times per year).
• Career growth and professional development with various internal training and seminars, access to an extensive book library, English language classes, chance to participate in key IT industry events worldwide (attending the conferences).
• Work in a great team. All the members of our team are young, active and highly motivated for creative problem-solving.
• New spacious and modern office space in Podil with free breakfasts and lunches, and selections of snacks available at your choice, weekly thematic lectures, Sony PlayStation 4 Pro, outdoor terrace and many more exciting things.
• Employee wellness programme which includes running sessions, football, basketball, and other sports. The cost of sports activities is fully covered by the company. In-house doctor support is also available on demand.
• Health insurance is available for all employees.

This position is a unique career springboard for candidates who are seeking to perform a variety of challenging tasks in the fast-growing international multimillion business.

About SKELAR

SKELAR — це venture builder, який будує міжнародні продуктові IT-компанії за правилами світу венчурних інвестицій. Разом із ко-фаундерами збираємо сильні команди, щоб запускати продуктові IT-бізнеси та перемагати на глобальних ринках.

Company website:
https://www.skelar.tech/