Retention / Sales Manager (German Desk)

Location:
Office-based position in:

• Kyiv, Ukraine
• Sofia, Bulgaria
• Bangkok, Thailand

We consider candidates from any country who are open to relocation.

Relocation Support

The company provides relocation assistance. According to preliminary information:

• Accommodation is provided for the initial relocation period (approximately up to 2 months).
• Additional relocation details will be discussed during the hiring process.

About the Role

We are looking for a motivated Retention / Sales Manager (German Desk) to join an international team. This role focuses on building long-term relationships with clients, maintaining engagement, and driving sales performance in the German-speaking market.

Responsibilities

• Communicate with German-speaking clients via phone, email, and messaging platforms.
• Build and maintain strong client relationships.
• Identify client needs and provide suitable solutions.
• Increase client retention and engagement.
• Achieve individual and team sales targets.
• Maintain accurate records in CRM systems.
• Collaborate with internal teams to ensure high-quality customer experience.

Requirements

• Fluent or near-native German (mandatory).
• Strong communication and negotiation skills.
• Customer-oriented mindset.
• Ability to work in a fast-paced environment.
• Sales-driven attitude and willingness to achieve targets.