IT Project Manager

About the Opportunity

We’re looking for a seasoned Project Manager to join our team on a contract basis and help drive operational excellence across a growing IT organization. This role is ideal for someone who enjoys both delivering projects and improving the systems, processes, and workflows that make teams more effective.

You’ll partner with technical and business stakeholders, lead multiple initiatives simultaneously, and identify opportunities to streamline operations through better processes, automation, and cross-functional collaboration.

What You'll Do

• Manage end-to-end delivery of multiple IT projects across engineering, operations, and support functions
• Develop project plans, monitor progress, manage risks and dependencies, and keep stakeholders informed
• Evaluate current workflows and operational processes to identify inefficiencies and areas for improvement
• Lead process enhancement initiatives that increase team productivity and operational effectiveness
• Work closely with technical and business teams to implement sustainable process changes
• Identify opportunities for workflow automation and operational optimization
• Build and maintain project documentation, SOPs, process maps, runbooks, and knowledge-base materials
• Facilitate collaboration across cross-functional teams and leadership groups
• Ensure projects are delivered on schedule and aligned with business goals

Required Experience

• 8+ years of project management experience within technology-focused environments
• Strong experience managing multiple concurrent projects and coordinating cross-functional teams
• Demonstrated success improving processes, optimizing workflows, and driving operational efficiencies
• Advanced experience using Smartsheet, including:
  • Project tracking and management
  • Dashboard creation
  • Workflow automation
  • Reporting and performance monitoring
• Excellent English communication skills, both written and verbal
• Strong organizational, documentation, and stakeholder management abilities
• Comfortable interacting directly with clients, leadership teams, and business partners

Nice-to-Have Qualifications

• Experience with workflow automation platforms such as Workato
• Familiarity with JD Edwards EnterpriseOne (JDE)
• Experience using JD Edwards Orchestrator
• Exposure to systems such as RF-SMART, Noosh, or Halo
• PMP, CAPM, PRINCE2, or similar project management certifications
• Agile and Scrum delivery experience
• Experience leading process transformation, organizational change, or operational improvement programs

We're Looking For Someone Who

• Takes ownership and drives projects to completion
• Combines strong execution skills with a process-improvement mindset
• Can quickly identify operational challenges and implement practical solutions
• Excels at stakeholder communication and relationship management
• Thrives in fast-paced, distributed team environments
• Is comfortable working closely with teams operating on U.S. business hours

Why Join?

• Opportunity to make a visible impact on business operations and delivery performance
• Work with distributed teams on meaningful transformation initiatives
• Strong likelihood of contract extension based on performance
• Immediate opportunity to contribute and lead

If you have a strong background in IT project delivery, process optimization, and Smartsheet administration, we'd love to hear from you.