Customer Support / Operations Manager (Remote, Full-time)
We are a fast-growing online concierge service helping clients worldwide solve tasks quickly and efficiently. We’re looking for a proactive and driven Manager to join our team.
What you’ll be doing:
- Communicating with clients and handling requests online
- Solving tasks оперативно, including non-standard cases
- Coordinating and managing client requests
- Working with CRM systems and tracking task progress
You’re a great fit if you:
- Are highly responsive and comfortable multitasking
- Have strong communication skills
- Stay calm under pressure
- Learn quickly and adapt easily
- Have basic Excel skills
Requirements:
- Ukrainian & Russian — fluent
- English — intermediate or higher
- French — a strong advantage
What we offer:
- 100% remote work
- Full-time role with a flexible schedule
- Competitive compensation: base salary + commission
- Monthly payments + performance bonuses
- Opportunity to grow with the company
We’re looking for someone who is fast-thinking, reliable, and motivated to grow and earn based on results.
Required skills experience
| Customer Support | 6 months |
| Process Management | 6 months |
Required domain experience
| Adult | 6 months |
Required languages
| English | B1 - Intermediate |
| Ukrainian | Native |
| Russian | Native |
Sales Management, ability to learn quickly, team player, team management, CRM, sales, communication skills, English, analytical skills, customer support
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