CRM manager/ iGaming Offline

BigD is seeking a talented CRM manager/ iGaming to join our dynamic team. BigD is an iGaming operator (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.

What to do:

Launch and analyze promotional campaigns for player activation, retention, and reactivation;

Hard skills
— Create targeted segments for campaigns using customer data;
— Formulate and test CRM hypotheses through A/B testing;
— Collaborate with design and content teams for promotion materials;
— Ensure timely promotions during significant events;
— Build automated customer retention funnels;
— Monitor key retention metrics weekly and monthly;
— Improve communication metrics.
— Background in gambling or betting;
— Experience with email service providers and CRM systems;
— Strong analytical skills with the ability to interpret data, analyze campaign performance, and provide actionable insights;
—Upper- Intermediate English proficiency.

Soft skills
— Ability to think creatively, strategically, identify and resolve problems;
— Excellent communication and collaboration skills.
— Proactive thinking

Will be a plus:

• Experience with GR8tech platform.

• Experience operating with the Spanish Latin America market.

   

Working conditions:

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for a birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

Join a fast-growing team at the forefront of the iGaming industry, where your expertise will directly contribute to the company's growth and success.