Required skills
• Spoken and written English (upper-intermediate level or higher);
• Basic knowledge and practical skills in working with Windows and Linux servers;
• Experience in troubleshooting issues demanding high attention to details;
• Good communication skills;
• Ability to work with a large amount of information;
• Serious and responsible attitude.
As a plus
• Degree in Computer Science, IT Engineering or related area;
• Experience in 24/7 technical support: Network Operations Center (NOC), Technical Operations Center (TOC), etc.;
• Experience with Zabbix (or other monitoring system), JIRA, Confluence;
• Experience in system troubleshooting including, but not limited to: Windows, Linux, web applications, databases.
We offer
• Friendly team and enjoyable working environment;
• Opportunity for self-realization. Career and professional growth;
• Competitive salary based on your qualifications, experience and skills;
• Office in a comfortable business center, located near a subway station;
• Paid sick leave and vacations;
• English classes with a certified English teacher;
• Company-owned gym and shower;
• Convenient parking near the office building;
• Room for bicycle parking;
• Corporate events and meetings;
• Large recreation area;
• Not an open space office.
• Taxi fee compensation
Responsibilities
• Troubleshoot, resolve or escalate issues, incoming tickets and alarms;
• Work shift by shift (including nights, holidays and weekends);
• Monitor company servers and systems availability and productivity;
• Assist engineers to quickly resolve problems;
• Work closely with other teams to troubleshoot and analyze incidents;
About WHO-Recruitement
WHO is a brand new digital recruitment consultancy founded by two Talent Acquisition Specialists who gained experience in multiple agencies and the world's leading startups.
From sourcing to placement, we provide tailored talent acquisition solutions to startups to help skyrocket their growth. Our experts become a natural extension of your team, bringing global talent to your doorstep without the fuss (or hefty costs), all by giving the best recruitment experience to the candidates and empowering your brand.
Company website:
https://www.linkedin.com/company/who-recruitment/insights/
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