Support Engineer (offline)

ENESTECH company is a soft and hardware IT-developer for eSports business. Сore product is a cloud-based solution SENET - a tool to manage a huge set of PC’s and fully control the activity of eSport center.

We are looking for someone with:
✅Good computer knowledge;
✅Strong phone contact handling skills and active listening;
✅Customer orientation and ability to adapt/respond to different types of characters;
✅Russian — fluent (all training and studding on Russian);
✅English — В2;
✅Desire to learn, ask, and develop.

As a plus:
➕Experience in the technical support department

As a support engineer, you will be responsible for the following:
✅Review and analyze system specifications
✅Test planning and test design. Drawing up checklists, test cases. Maintaining test documentation up to date.
✅Execution of system testing (front-end and back-end of a web application), regression testing and other types of testing.
✅Writing bug reports based on testing results. Control over the fixing of found bugs.
✅Making suggestions for improving the current system
✅Stay up-to-date with new testing tools and test strategies
✅Debug problems in the software development lifecycle to improve the testing process

We offer:
✅Working hours: night (from 11 pm till 7 am) shifts, evening (from 3 pm till 11 pm) 2 workdays/ 2 days off;
✅Product training, adaptation and mentoring;
✅Flexible motivation conditions (competitive rate + bonuses);
✅Real career opportunities and professional development;
✅The office is located near m. Poznyaki;
✅Friendly team of people who like not only working together, but also spend time together after work.
Please feel free to contact me and sent your CV!

About Enestech

ENESTECH Software a technology and Software development company headquartered in Dublin, Ireland. It has been established in 2014 to develop IT projects oriented on the fast growing markets.
Our priority project for now is a special software platform which is able to control and manage huge set of PCs with big amount installed software.
We invite new staff to our team which will grow with our projects and reach common goals.
We are opening offices in EU, Turkey and CIS for the project presentation and build sales channel.

Company website:
senet.cloud/en/