Business Analyst (Middle+/Senior)

4GOO is a global social platform for creators.
Our product includes:

• Web platform
• iOS application
• Android application
• Complex multi-service architecture

We are looking for a Business Analyst (Middle+/Senior) with strong experience in product and technical documentation who will work closely with PM, Design Lead, Frontend/Backend/Mobile Teams, and QA.

What You Will Do

• Write BRD/PRD/SRS for complex cross-platform features (Web + iOS + Android)
• Create User Stories with Gherkin acceptance criteria
• Define API requirements, data flows, integration specifications
• Build BPMN/UML diagrams, User Flows, State diagrams
• Support the Confluence knowledge base
• Collaborate with PM, Design, Dev Teams, and QA throughout the full development lifecycle
• Participate in backlog refinement, discovery, sprint planning, demos, and retrospectives

Must-Have Requirements

• 3+ years of experience as a Business Analyst or System Analyst
• Strong experience writing BRD, PRD, SRS, User Stories, Acceptance Criteria
• Experience with multi-platform products (Web + Mobile)
• Understanding of REST API, JSON, integrations, system interactions
• Ability to model business processes using BPMN/UML
• Tools: Jira, Confluence, Figma, Miro
• English: B2+ (documentation + communication with stakeholders)

Nice to Have

• Experience in Social Platforms / Creator Economy / Marketplace / E-commerce
• Experience with analytics tools: Amplitude, Mixpanel, Google Analytics
• Understanding of Fintech/Payments flows
• Basic SQL
• Knowledge of iOS HIG / Material Design

Soft Skills

• Strong analytical and problem-solving mindset
• High attention to detail (documentation with no gaps)
• Clear communication — ability to bridge business & technical teams
• Proactive approach, ownership mindset
• Adaptability in a fast-paced startup environment