IT Business Analyst

IT Business Analyst

Type: Full-time | Remote

About Us
ExpoPlatform is a UK-based company founded in 2013, delivering advanced technology for online, hybrid, and in-person events across 30+ countries. Our platform provides end-to-end solutions for event organizers, including registration, attendee management, event websites, and networking tools. 

About the Role

We seek a Technical Business Analyst  to bridge business strategy and engineering execution. You will be critical in translating high-level business needs into precise, engineering-ready specifications. This role is essential for our transition to a scalable Microservices Architecture and achieving ISO 27001 compliance.

Key Responsibilities

Requirements & Analysis

• Translate business objectives into structured technical requirements.
• Prepare API specifications, data mappings, and system diagrams (DFD, workflows).
• Identify system constraints, integration points, and support ADR documentation.
• Ensure technical specifications adhere to engineering standards and Domain-Driven Design (DDD) principles.

Alignment & Documentation

• Facilitate technical refinement sessions with Engineering Managers, Tech Leads, and Staff Engineers.
• Maintain accurate documentation (Confluence), ensuring ISO 27001 traceability.
• Contribute to backlog quality: define Definitions of Ready, clear acceptance criteria, and edge cases.
• Partner with Product to align priorities and validate technical feasibility.

Insight & Support

• Act as the voice of the customer within Engineering, gathering insights from TAMs and Clients.
• Validate technical assumptions using metrics, logs, and system analytics.
• Identify risks, dependencies, and potential system impacts early in the process.

Requirements

• Proven experience as a Technical Business Analyst or Systems Analyst.
• Strong understanding of APIs, Microservices, and data models.
• Experience writing clear Functional and Non-Functional Requirements (NFRs).
• Strong working knowledge of Domain-Driven Design (DDD) principles.
• Proficiency in creating technical diagrams and documentation.
• Excellent collaboration and communication skills across technical and non-technical teams.

Nice to Have

• Familiarity with ISO 27001 standards and compliance documentation.
• Interest in leveraging AI tools for documentation and requirement analysis.

What We Offer

• Career growth and collaboration within an international team.
• Flexible working hours (Mon–Fri, 8 hours).
• Opportunity to influence major architectural and security transitions.
• Competitive salary.
• Free English courses and an education budget.