Head of Risk (Anti-Fraud / Merchant Monitoring)

Department: Risk Department

Reports to: CLO / Head of Legal & Compliance

Functional Reporting: CFO / COO (risk-related financial & operational metrics)

Seniority: Senior / Head Level

The ideal candidate has deep expertise in anti-fraud, merchant behaviour analysis, and risk

monitoring within e-commerce, fintech, or iGaming/high-risk industries. They must be

capable of developing both manual and automated monitoring systems and controlling

complex merchant-risk cases.

This is a senior strategic role, not an operational investigator.

Ideal Candidate Profile

Industry Background:

- Payments / PSP / High-risk fintech / iGaming / e-commerce fraud (mandatory)Experience:

- 4+ years in risk monitoring, anti-fraud, merchant compliance, or chargeback analytics

- Experience reviewing merchant flows, traffic sources, URLs, and behavioural

patterns

- Proven ability to detect and prevent fraud schemes

- Experience designing anti-fraud rules, risk flags, or monitoring frameworks

Technical & Analytical Skills:

- Deep understanding of fraud typologies (friendly fraud, transaction laundering,

triangulation, affiliate fraud, bonus abuse, etc.)

- Experience with traffic analysis, identity mismatch detection, device fingerprints,

chargeback patterns

- Strong analytical thinking; ability to interpret risk data and behavioural signals

- Experience with dashboards/BI tools (optional but preferred)

Soft Skills:

High attention to detail and critical thinking

Ability to work under pressure and escalate timely

Strong communication skills across departments

Structured documentation and case-building mindset

Language:

Excellent English (written & spoken)

Key Responsibilities Summary 

- Build and manage the Risk function

- Monitor merchants, traffic, URLs, compliance, behavioural patterns

- Lead test-purchase operations

- Develop anti-fraud rules and automated monitoring processes

- Manage escalations and risk incidents

- Prepare weekly analytical reports on violations and trends

- Support Legal, Compliance, KAM, BizDev, Tech during investigations