SMM and Community Manager

About the Role

We are looking for a creative, proactive and data-driven SMM & Community Manager who will grow, engage and strengthen our trader community across social platforms. Your goal is to build trust, deliver clear communication, attract new traders through content, and maintain a strong brand presence for a global prop trading firm.

You’ll work at the intersection of marketing, product and support teams — creating content, managing communities, and driving conversations that build loyalty and brand love.

Key Responsibilities

1. Social Media Management

• Develop and execute content strategy for X (Twitter), Instagram, TikTok, YouTube, LinkedIn, Telegram, Discord.
• Create and publish engaging daily content (posts, threads, reels, short videos, stories).
• Plan monthly content calendars aligned with marketing goals and product updates.
• Collaborate with designers, video editors, and influencers for high-quality content.
• Track performance and optimize content based on analytics (reach, ER, CTR, audience growth).

2. Community Management

• Manage trader communities across Discord/Telegram/YouTube/Reddit.
• Keep chats active, moderated, safe and positive.
• Spark conversations, run polls, Q&A sessions, weekly updates.
• Build relationships with active traders, creators, streamers, reviewers.
• Respond to community questions quickly (non-trading advice).
• Identify power users, ambassadors, and micro-influencers.

3. Reputation & Brand Awareness

• Monitor mentions on social media, review platforms, forums, Discord, Telegram groups.
• Build a strong, trustworthy brand tone in the prop community.
• Support PR campaigns, manage feedback loops, initiate positive engagement.
• Work with affiliate team and creators to amplify brand visibility.

4. Content Creation & Storytelling

• Сreate scripts, captions, short threads, memes, educational posts.
• Turn product updates, payouts, trader stories and market events into content.
• Create content that clearly explains rules, processes and product features.

5. Campaigns & Engagement Activities

• Run giveaways, contests, AMAs, challenges and weekly interactive activities.
• Support product launches, promo campaigns, announcements.
• Drive traffic to new offers, landing pages and integrations.

6. Analytics & Reporting

• Track weekly KPIs: follower growth, engagement rate, community activity.
• Provide monthly reports on insights, wins and improvements.
• Suggest new formats based on data.

Requirements

Must-Have

• 2+ years of experience in SMM or community management (Fintech/Trading/Startups — a plus).
• Strong English communication skills (written + spoken).
• Understanding of trading, forex, crypto or prop firms.
• Ability to work fast, think creatively and adapt to trends.
• Experience with Canva, CapCut, Slack, analytics tools.

Nice-to-Have

• Experience managing Discord/Telegram communities.
• Content creation skills (reels, video editing, meme creation).
• Experience working with influencers or affiliate marketing teams.
• Basic knowledge of trading terminology (drawdown, leverage, entries, payouts, etc.).

Soft Skills

• Proactivity and ownership
• Creativity + trend awareness
• Positive communication
• Ability to handle pressure
• Fast execution and attention to detail
• Community-first mindset

What We Offer

• Remote work with flexible schedule
• Opportunity to grow into Head of Community / SMM Lead
• Work in a fast-growing global prop trading firm
• Performance bonuses and incentives
• Freedom to experiment with content formats