IT Engineer (Helpdesk Technician) (offline)

Conductor is in search of an experienced Helpdesk Technician for our IT team. This is a high visibility role, charged not just with managing our entire internal IT service infrastructure, but also with identifying and executing strategic improvement initiatives and ensuring our company continues to have the highest possible level of IT service. If you are interested in working for a company with great culture and technology, and with a highly motivated group of people who love what they do and who are looking to change how enterprise software is created, we would like to speak with you.

What You'll Do:

-Provide technical assistance and support for incoming issues related to computer systems, software, and hardware
-Maintain performance of computer systems
-Train employees on various systems and solutions Install, modify, and repair computer hardware and software
-Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN) and other systems
-Resolve technical problems with technological assets in office, including printers, multi-function units, projects, TVs and conferencing equipment
-Assist in setting up A/V equipment for All Hands meetings and Town Halls

Who You Are:

-Desire to learn Excellent troubleshooting and diagnostic skills
-Excellent verbal and written communication skills
-Knowledge of Windows and Mac operating systems, server operating systems a plus
-Knowledge of basic networking technology, including TCP/IP, LANs and WANs Knowledge of basic computer hardware
-At least one year completed CS(Computer Science) studies or equivalent experience

We offer:

-Good salary and social package.
-Constant cooperation with our American colleagues and visiting our NY office to meet our whole team
-Good working conditions (centrally located office, Mac equipment, table tennis, massage, medical insurance after probation period, business trips in NY etc.)
-Office location close to the subway station (Olimpiiska).

About Conductor:

Conductor’s search and content intelligence platform helps marketers create and optimize content to improve visibility online.
The technology generates customer intent insights that lead to compelling content, increased traffic, and higher organic marketing ROI. Customizable dashboards and workflows guide marketers through the content creation process, empowering them to measure, refine, and demonstrate the effectiveness of their SEO and content marketing efforts.
In addition to its SaaS platform, Conductor offers a suite of services and support including site audits, site migrations, and managed services that empower in-house marketing teams and digital marketing agencies to drive results and put their customers' needs first.
Conductor's forward-thinking customers include global and emerging enterprise brands like Citibank, Salesforce, ClassPass, and WeWork.

About Temy

Since 2014 we accomplished more than 50 projects,
including Mobile apps, AI, AR and enterprise solutions.

Company website:
https://temy.co/