Business Analyst

Langate is an award-winning provider of web development services in 3 main categories: business, healthcare, and education. At Langate, we're passionate about crafting digital solutions that make a real impact. We take immense pride in our strong collaboration with the U.S.  We're here to shape the future of technology, one milestone at a time. 
In addition to technical expertise, we value excellent communication skills. Collaboration and effective teamwork are the cornerstones of our success, and we believe in fostering an environment where everyone’s voice is heard and valued. 

About the project:  The project is a healthcare revenue-cycle platform specializing in real-time insurance eligibility verification and automated coverage-change monitoring. Founded in 2013 and headquartered in Woodbury, NY, the company aims to reduce claim denials by proactively detecting changes in a patient’s coverage, including Medicare, Medicaid, and commercial plans. 
Its platform offers real-time and batch eligibility checks, automated alerts via email or API when coverage changes occur, and integration via RPA with RCM and EHR systems (e.g. PointClickCare, MatrixCare). 
The company serves skilled nursing facilities, DME providers, pharmacies, RCM organizations, and more. They also provide a HIPAA-compliant mobile app for on-the-go eligibility checks across 800+ payers. 
The project is in an active development phase, supporting a growing base of existing clients while handling a high and increasing volume of coverage-related requests. In parallel, the team is rebuilding the platform to deliver a refreshed UI and enhanced functionality. We're also expanding integrations with new payers and third-party systems, while continuously maintaining and adapting previously. 

Requirements:  

• 1–3 years of experience in business analysis or a related role (internship or project experience acceptable) 
• Exposure to medical software or healthcare/insurance systems is a strong plus, especially in the US market 
• Familiarity with Agile environments and ability to collaborate with cross-functional teams (engineering, QA, UX/UI) 
• Ability to gather and document business needs, and translate them into user stories, acceptance criteria, and simple process flows 
• Strong analytical and problem-solving skills, with the ability to understand workflows and system dependencies 
• Basic understanding of API-driven platforms and integrations (experience with EMRs/EHRs, payers, or third-party data sources is a plus) 
• Comfortable running discovery sessions with internal stakeholders and supporting client-facing discussions under guidance 

 
Responsibilities: 

• Assist the Senior BA in defining and prioritizing product features based on business goals, user needs, and regulatory requirements in the healthcare domain 
• Help maintain and update the product backlog, ensuring user stories are clear and complete under the Senior BA’s guidance 
• Support collaboration with cross-functional teams (engineering, design, QA, compliance, clinical experts) by clarifying requirements and tracking assigned tasks 
• Participate in requirements gathering sessions led by the Senior BA; document pain points and opportunities for improvement 
• Translate business requirements into basic user stories, workflows, and acceptance criteria, with mentorship from the Senior BA 
• Assist in validating features and enhancements against business needs and compliance standards (e.g., HIPAA, CMS) 
• Join Agile ceremonies (planning, reviews, demos, retrospectives) and provide input on assigned tasks 
• Help track feature adoption and product metrics, preparing summaries for the Senior BA 
• Coordinate with QA teams to review test coverage and validate requirements for features involving clinical or billing data 
• Prepare meeting notes, documentation, and follow-up actions to ensure alignment between technical and non-technical stakeholders 
• Stay informed about healthcare regulations and industry trends, sharing relevant updates with the Senior BA 
• Support go-to-market activities, including drafting documentation and assisting with internal training 
• Act as a secondary point of contact for client-facing teams when product-related clarification is needed, escalating complex issues to the Senior BA 

Team: 1 Team Lead, 2 Senior .NET Full Stack dev, 2 Middle .NET Full stack devs, 1 Senior Front-end dev,  2PMs, 3QAs, 1 DB developer, 2 BAs, 3 DevOPS engineers. You will be inside a development team.       

Schedule: 5/2, 8-hour working day (40 hr per week), flexible schedule.    

Hiring process: HR interview + PI test + Technical interview + CEO interview