Junior Customer Support + Fulfillment Specialist to $800

If your English is good, you enjoy communicating with people, and you want to grow in the e-commerce field — but don’t have experience yet — don’t worry!

We’ll teach you everything and will be happy to welcome you to our team! 💫

About the Role
 

You’ll become the key person connecting customers, the warehouse, and the internal team.

Your task is to ensure that every order moves smoothly from purchase to delivery without errors, and that each customer receives excellent service.
 

This role combines operational and communication tasks — managing orders, coordinating with warehouses, and helping customers solve their issues.

What You’ll Do
 

📦 Fulfillment tasks:
• Monitor Shopify orders to make sure they reach the warehouse on time and are shipped without delays.
• Keep track of stock levels and help update inventory when needed.
• Control the packing and shipping process at the warehouse.
• Track uploading of tracking numbers to ensure every order has an updated delivery status.
 

💬 Customer Support tasks:
• Communicate with customers via email — assist with questions, replacements, and returns.
• Resolve problem situations (damaged products, delays, incorrect addresses, etc.).
• Maintain friendly and professional communication so every customer feels cared for.

Who We’re Looking For
 

• English — fluent (B2+)
• Attentive to detail, organized, and stress-resistant.
• Confident working with Google Sheets / Excel.
• Ready to learn new tools (Shopify, CRM systems, etc.).

What We Offer
 

• Fully remote work — from anywhere in the world.
• Salary: $600–800 per month.
• Training and support at the start.
• International team and a friendly atmosphere.
• Opportunities for growth as the company expands.