System Administrator

In a partnership with one of the global consulting enterprises, we are seeking a skilled GASS Administrator to manage and maintain a legacy BMC Remedy–based system and its supporting infrastructure. This role involves system administration, troubleshooting, and application maintenance across Windows servers, MS SQL, and C# web components. The ideal candidate will have a technical background, hands-on experience in system management, and proficiency in the Lithuanian language due to legacy documentation and interfaces.

Key Responsibilities:

BMC Remedy (Version 7.1, 2007 – Legacy) Management

• Manage and maintain user accounts.
• Provide troubleshooting and end-user support.
• Perform configuration changes and updates as required.

Windows Server Management

• Edit and maintain Bash scripts.
• Update and configure application integration files.
• Handle general Windows Server administration tasks.

MS SQL Management

• Execute and modify basic SQL queries.
• Perform simple data entry and editing operations through queries.

C# Web Development

• Support and maintain the existing web-based application UI.
• Implement small updates and enhancements to improve functionality.

Critical Requirements:

• Fluency in Lithuanian – essential for reading and maintaining legacy code, documentation, and UI elements originally developed for Lithuanian Telecom.
• Ability to communicate effectively with system users, some of whom have limited English proficiency.
• Strong technical understanding of legacy systems and willingness to work within existing infrastructure.
• Attention to detail and responsibility for maintaining system stability and data accuracy.

Preferred Skills and Experience:

• Experience with BMC Remedy or similar ITSM tools.
• Familiarity with Windows Server administration and SQL databases.
• Basic C# web development and troubleshooting skills.
• Strong analytical and problem-solving abilities.