Senior Scrum Master

Our client is an innovative software company helping global organizations deliver exceptional digital experiences through high-performance, scalable platforms. They are looking for a Senior Scrum Master to guide multiple agile teams and ensure effective, timely, and high-quality delivery.

Location: Europe (Remote)
Contract: 12-month engagement, full-time (40 hours per week)
Level: Senior

Key Responsibilities

Scrum Master & Agile Coaching

• Act as a servant-leader, coaching and mentoring 2–4 Scrum teams and their Product Owners and Developers on agile principles and best practices.
• Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives) to ensure productive, outcome-focused sessions.
• Remove impediments, manage dependencies, and support continuous delivery.
• Promote self-organization, collaboration, and transparency within teams.
• Continuously improve delivery processes and adapt Scrum practices to fit team and company needs.
• Ensure Definition of Done and Definition of Ready are followed and regularly reviewed.

Delivery Management & Execution

• Partner with Product Owners to maintain a clear, prioritized backlog aligned with business goals.
• Track and report sprint and release progress, highlighting risks and issues early.
• Ensure consistent delivery of high-quality releases meeting agreed standards.
• Manage inter-team communication, dependencies, and cross-departmental collaboration.
• Lead release planning and coordinate with marketing and other departments for go-live activities.
• Identify and mitigate delivery risks proactively.

Team Performance & Development

• Monitor agile metrics (velocity, lead time, cycle time) to drive data-based improvements.
• Prepare detailed sprint and release reports using evidence-based management.
• Support team growth through feedback, coaching, and regular one-on-one sessions.
• Maintain alignment with organizational quality standards.
• Serve as JIRA administrator, ensuring smooth tool usage and reporting.

Stakeholder Communication & Management

• Communicate project progress, challenges, and successes to internal and external stakeholders.
• Manage expectations and ensure delivery goals align with business priorities.
• Represent the delivery organization in company-wide meetings and facilitate customer escalation discussions when needed.

Required Skills & Experience

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 5+ years of experience leading multiple Scrum teams in an agile environment.
• Deep understanding of Scrum and agile delivery principles.
• Strong facilitation, coaching, and problem-solving skills.
• Proven track record of removing delivery blockers and ensuring timely outcomes.
• Excellent communication, interpersonal, and stakeholder management skills.
• Experience with JIRA and Confluence.
• Certifications such as CSM, PSM I/II, or SAFe SSM are highly desirable.