Call Center Manager to $500

Location: Remote
Employment Type: Full-time

 Responsibilities:

• Make outbound calls to active users (informing, selling, retaining)
• Handle incoming inquiries via chat, messengers, and email
• Provide consultations on products, promotions, and bonus offers
• Work with CRM systems: maintain user database and log interactions
• Execute sales and cross-sales based on current offers and campaigns
• Resolve user issues, improve loyalty, and support retention efforts

 Requirements:

• Previous experience in a call center is mandatory
• At least 1 year of experience in outbound calls and sales
• Fluent spoken and written Russian is required
• Strong communication skills and confidence in client interactions
• Understanding of customer service principles and sales techniques
• Stress resilience, positive attitude, and result-oriented mindset
• Ability to work with CRM systems and quickly learn new tools

 Would be a plus:

• Experience in iGaming, betting, fintech, or other online industries
• Knowledge of user retention and activation strategies

📩 If you're ready to join a fast-paced team and grow in a dynamic industry — send us your CV and a short note about your experience. We’re excited to meet you!