Customer Care Specialist (offline)

Requirements:

- English level Upper Intermediate +

Responsibilities:

- Provide timely support to customers via phone, chat and email;
- Ensure best quality of the services provided to the clients;
- Be able to work with the data entry systems;
- Collaborate with the development and claims departments;
- Evening shifts (from 15:00 to 24:00 Ukrainian time with taxi compensation).

We offer:

- Full-time job and a long-term contract;
- High salary (determined during the job interview), regular performance reviews and bonus payments;
- Official employment and career growth opportunities;
- Office in the downtown of Kharkov City;
- 18 business days of paid vacations and paid sick leave, possible business trips abroad;
- Creative and friendly team of IT specialists; Unlimited snacks and coffee, free lunches on Fridays;
- Regular team buildings, birthday celebrations;
- Great equipment of workplace: professional headphones Jabra Evolve 75, monitor Dell 24` and comfortable armchair.

About us:

WiserBrand is a rapidly growing US-UA web development company providing full-cycle services all over the globe.

We was founded in 2015 by two US investors, who have a few successful and rapidly growing projects. Being headquartered in New York, we have 2 development and support offices in Kharkiv with about 100 people in total.

We started 4 years ago as a small project providing digital marketing services to the US and UK based clients. And grew into a outsourcing/outstaffing company execute web development, data science, digital marketing, customer support and outstaffing projects for clients all over the globe.

About WiserBrand

Our team has been working with small and medium business to help them solve technological, business development and resource planning problems. We are your digital partners that develop customized strategies, reach targets within the budget and grow together with your business, but not at its expense.

Company website:
https://wiserbrand.com/