SERM (Reputation) Manager

We are a group of companies that has been operating globally since 2020. We are represented on the market by several sports and casino brands. Over the past year, we have successfully doubled our scale and received the Best Sportsbook Operator award at the SiGMA Awards. We are currently continuing to develop actively and are recruiting for the positions SERM (Reputation) Manager

The ideal candidate will have experience in the industry, be organized and motivated, and we guarantee a pleasant atmosphere with opportunities for growth. Additionally, we offer competitive compensation and exciting bonuses.

Required Skills:

• Experience working with SERM and ORM reputation management (SMM, PR — a plus);
• Copywriting skills, ability to create engaging, compelling texts and communicate with the audience;
• Basic knowledge of SEO;
• Experience with Ahrefs, WebArchive, KeyWords Everywhere (or equivalents), brand reputation monitoring tools, Google Alerts, Google Data;
• Understanding of the fundamentals of internet marketing;
• Analytical skills, including the use of various web analytics systems and tools;
• English proficiency at least Intermediate level (B1–B2 preferred);
• High level of independence.

Responsibilities:

• Creating a positive company image in search engine results;
• Working with reviews on thematic platforms and eliminating negative content in search results;
• Manual and automated monitoring of resources and collecting reviews (social networks, review websites);
• Processing negative and positive reviews online (including responding on forums and blogs);
• Communication with platform managers;
• Working with blogs, forums, directories, and websites;
• Interaction with contractors (task setting and performance control);
• Expanding the company’s online presence.
  
   

What soft skills are needed:

• Communication Skills: Ability to clearly convey information and ideas.
• Problem-Solving: Ability to identify issues, analyze situations, and develop effective solutions.
• Adaptability: Flexibility in responding to changing conditions and willingness to learn new skills.
• Teamwork.
• Time Management.
• Critical Thinking.

What do we offer?

1. Remote work.
2. Flexible working hours.
3. Competitive salary paid on time.
4. Friendly and proactive team.
5. No bureaucracy, unnecessary reports, or calls.
6. 20 days of paid leave, 5 sick leave and holidays are days off.

What are the stages of selection?

Stage 1: interview with a recruiter.

Stage 2: interview with the hiring manager.

Stage 3: job offer!