Product Owner

About Paysera

Paysera is the first fintech company in Lithuania and an EU-licensed e-money institution. We provide fast, convenient, and affordable financial services globally. Our services range from a payment gateway for e-shops, a finance management app, international transfers, and a parcel locker network.

With over 1 million app downloads and growing, we aim to become an industry-leading super app that provides financial and lifestyle services across the globe. At Paysera, we are a start-up-minded team, which means we thrive in a fast-paced environment and seek open communication while placing great focus on upholding our core company values. Join our vibrant international team of over 800+ people across 20+ cities worldwide.
 

Role Overview

Title: Product Owner
Level: L3 (Senior)
Openings: Up to 5 roles across Development Value Streams
Team: Product Management Competence Center; accountable for one of the Value Streams (Transfers & Payments, Cards, Accounting, Banking Products, E‑Commerce, Loans & Deposits, Compliance KYC/AML)
Reports To: Head of Product Management Competence Center (matrix) and Chief Product Manager (CEO & Co‑founder)

Purpose:
Maximize product value by running rigorous discovery, defining decision-ready initiatives, and delivering standardized, metrics-backed documentation to enable daily releases at scale. Own the product metrics framework (DAU/WAU/MAU, activation, retention, NPS/CSAT) and ensure event instrumentation, experimentation, and compliance are embedded in delivery.
 

Key Responsibilities

• [R1] Define the product metrics framework (DAU, WAU, MAU, activation A1/A2, D1/D7/D30 retention, NPS/CSAT) for the assigned value stream at 500k+ active client scale using PostHog metrics and ClickHouse aggregates.
• [R2] Author and maintain a tracking plan (event names, properties, owners) covering ≥95% of critical user and transaction flows with quarterly reviews in PostHog/Firebase schemas.
• [R3] Build and own self-serve dashboards for MAU/DAU, funnel conversion, feature adoption, and operational health with weekly reporting in Redash and PostHog Insights.
• [R4] Conduct end-to-end discovery (business input, compliance, customer needs, market analysis, feasibility) and prepare decision-ready one-pagers (problem, 2–3 options, recommendation, metrics, ETA) along with the necessary ready-to-development documents.
• [R5] Maintain a clean Initiative/Epic backlog, ensuring clarity, compliance alignment, and traceability. Collaborate with System Analysts for decomposition into Stories/Tasks without losing business intent.
• [R6] Apply metrics-driven prioritization (RICE, WSJF, MaSCaRa) with GenAI support; transparently communicate trade-offs and rationale.
• [R7] Collaborate closely with the Chief Product Manager (CEO), executives, partners, Compliance, Operations, and Tech, always bringing pre-framed options instead of open-ended discussions. Escalate via the Product Council when needed.
• [R8] Integrate compliance requirements (PSD2, PCI DSS, GDPR, AML/KYC, etc) by encoding regulatory acceptance criteria into Epics/Stories
• [R9] Validate that delivered features match business intent, user value, and compliance obligations.
• [R10] Use GenAI assistants for backlog cleanup, meeting note-taking, clustering customer feedback, and forecasting delivery timelines.
   

Must Have Qualifications

• [Q1] 3+ years as a Product Owner/Product manager in fintech or large‑scale digital products serving ≥100k MAU; verification: CV and employer scope confirmation.
• [Q2] 2+ years hands-on experience and domain knowledges in at least one core fintech area (Transfers & Payments OR Card Issuing & Card Acquiring OR Accounting & Ledger OR Loans & Deposits OR Payments Gateways/Checkout OR KYC/AML).
• [Q3] Compliance literacy: Understanding of PSD2, PCI DSS, GDPR, AML/KYC, and the ability to frame initiatives considering regulatory requirements.
• [Q4] Metrics & Prioritization: Hands-on experience with frameworks (such as RICE, WSJF, MaSCaRa) and backlog prioritization with value vs. cost trade-offs. Ability to implement data driven approach in decision making.
• [Q5] AI Adoption: Daily usage of GenAI tools for backlog hygiene, discovery acceleration, clustering feedback, generating prototypes, note summarization, and forecasting.
• [Q6] English B2+ (speaking/writing), able to produce concise, executive-ready one-pagers and justify decisions with metrics.
• [Q7] Tooling: Advanced Jira&Confluence, Figma, Miro, Google Workspace, GenAI tools; proven ability to keep backlog and documentation structured, clean, and traceable.

Nice-to-Have Qualifications

• [N1] Familiarity and experience with scaled agile models (SAFe, Spotify, Dynamic Teams)
• [N2] Certifications: CSPO, PSPO, ICP-PDM, Product Ownership Analysis, or equivalent.

• [N3] Practical exposure to global/local product rollouts and cross-entity coordination.

   

Work Conditions and Contact Info

• [W1] Employment type: B2B; 3-month probation.
• [W2] Location/arrangement: Remote or Hybrid; candidates within ±3 hours CET.
• [W3] Core hours: Collaboration overlap within CET business hours (minimum 4h/day).
• [W4] Start date: ASAP.
• [W5] Compensation: €20–€33 Euro/hour gross, depending on qualification.
• [W6] Interview process: 2–3 steps.
• [W7] Ability to thrive in a culture built on clarity, discipline, and measurable results; ensuring all outputs are structured, concise, and metrics-backed to support fast and confident decisions.