Sales/Account Management

Location: Remote
Type: Full-time
Company: Staff Augmentation & Recruitment

About Code2Day

We help companies build remote engineering teams and fill key roles fast (ERP/CRM, .NET, Python, React, Odoo, etc.). We’re fast, practical, and obsessed with fit and delivery.

Role Summary

Own revenue and relationship health across a small portfolio of accounts while winning new logos. You’ll:
 

• Grow existing accounts (upsell, cross-sell, renew)
• Convert prospects to customers (discovery → proposal → close)
• Oversee delivery quality (developer fit, onboarding, replacement if needed)

What you’ll do

1) Account Management (existing clients)

• Run check-ins/QBRs; map stakeholders; surface new needs (roles, teams, locations)
• Drive expansions (more seats, new roles, higher tiers) and renewals
• Track health: NRR, utilization, risks, time-to-replace, invoice status

2) New Business (prospects)

• Source/qualify (LinkedIn, referrals, events); run sharp discovery
• Build proposals: staff aug (rates, ramp plan) and recruitment (contingent/retained/RPO, fees, guarantee)
• Negotiate and close; keep CRM/forecast clean

3) Delivery — Staff Augmentation

• Kick off roles with Recruiting; align profiles, SLAs, interview plans
• Monitor on-account performance; coordinate replacements fast when needed
• Keep docs tight: MSA/SOWs, rate cards, change requests

4) Delivery — Recruitment

• Run intake: JD, scorecard, must-haves, comp bands, interview loop
• Manage shortlists, interviews, debriefs, offers, and counter-offer risk

Hit time-to-shortlist targets; manage guarantee/backfill within window

What success looks like (KPIs)

• Net Revenue Retention (NRR): 110%+
• Expansion revenue: +10–30% per account per year
• New logos: 2–4 per quarter (size-dependent)
• Activity: 20–25 quality touches/day;

Requirements (must-have)

• 3+ years in IT staffing/consulting or tech recruiting/services with full-cycle sales & account growth
• Proven delivery across both: staff augmentation and recruitment (contingent/retained/RPO)
• Strong escalation handling and stakeholder management
• English: C1

Compensation

Base + commission on staff aug (monthly margin) and recruitment fees (placements)