IT Director

CapsLock is a dynamic, global IT marketing company that pioneers unique, scalable customer acquisition solutions for B2C clients. We combine deep expertise in IT, design, and data analytics, enabling us to tackle the most complex sales challenges across a wide range of industries—primarily for large North American partners. By seamlessly integrating digital marketing services, AI-based predictive analytics and IT solutions, and sales consulting, we deliver powerful, data-informed customer acquisition solutions.

At CapsLock, people, technology, and forward-thinking innovation lie at the heart of everything we do. Our core values—client orientation, power of people, continuous improvement, and strong relationships—guide our approach to building and refining our exclusive marketing platform, offering clients profitable acquisition models, flexible scaling, and optimized internal processes. Our diverse, global team, fluent in over 10 languages, thrives on open collaboration and the exchange of new ideas, pushing boundaries to ensure our clients’ success. 

Role overview

The IT Director will report to the Chief Technology Officer (CTO) and collaborate closely with executive leadership. This role combines IT management and product management responsibilities, driving technological innovation while ensuring our marketing platform meets client needs and business objectives. As IT Director, you will oversee cross-functional technical teams, guide product roadmaps, and implement forward-thinking IT strategies that align with our company's growth trajectory.

Responsibilities

Management and collaboration

• Recruit, lead and mentor technical teams including frontend, backend, QA, and DevOps engineers, providing relevant constructive feedback
• Foster a culture of innovation, continuous improvement, technical excellence, and accountability
• Collaborate with executive leadership to define company vision and strategic direction, and align priorities
• Communicate closely with all departments, translating technical concepts into strategic business terms and product features.
• Drive data-informed decision making across technology and product initiatives, provide clear and regular updates to all stakeholders.

Strategy and processes

• Develop and execute IT strategies aligned with company objectives and industry trends
• Drive product roadmap planning and execution in collaboration with business stakeholders
• Oversee the software development lifecycle, ensuring quality, scalability, and performance
• Implement agile methodologies to ensure timely delivery of high-quality features that meet customer needs
• Ensure security, compliance, and risk management across all IT systems

Technology and innovations

• Implement robust technology infrastructure to support our marketing platform and internal operations
• Develop and implement AI initiatives to enhance our marketing solutions and operational efficiency
• Establish technical standards, best practices, and development methodologies

Key requirements

• 5+ years of experience in IT leadership roles, with a blend of technical and product management expertise
• 3+ years of experience managing cross-functional teams and leading technical departments
• Solid experience and expertise in PHP development, contributing to scalable solutions.
• Strong experience working with SQL, including PostgreSQL, for designing and overseeing solutions.
• Strong understanding of software development, system architecture, and IT infrastructure
• Experience developing product roadmaps and guiding product development cycles
• Proven track record of successfully implementing technology strategies that drive business outcomes
• Strong business communication skills for effective collaboration with non-technical departments
• Experience with agile methodologies and modern software development practices

Essential Qualities

• Strong people management skills with proven ability to deliver results through team development
• Experienced in collaborating with remote teams across different cultures and time zones.
• High degree of autonomy and independence in decision-making and execution
• Clear ambition for growth with a vision for scaling technology and product offerings
• Strategic thinking with ability to balance short-term needs and long-term objectives

Nice to have

• Experience with AI/ML technologies and implementing AI-driven solutions
• Knowledge of marketing technology platforms and digital marketing ecosystem
• Experience with cloud infrastructure and microservices architecture
• Understanding of UX/UI principles and design thinking methodologies
• Professional degree in Computer Science, IT, or related field: bachelor degree, master degree, MBA, etc.

We offer:

Unlimited Sick Days

We understand that being only human means getting sick or feeling under the weather from time to time, so we guarantee you time off as long as you need to recover and get back on your feet.

Fun Stuff

There is never a shortage of fun stuff

Why do we deserve your attention?

Not only do we offer above-market compensation, but we also offer perks and benefits that promote people’s well–being. Here are some of them:

Remote Work

We offer a truly and fully remote environment. You choose where you are the most productive and comfortable to have an impact.

Ongoing Learning

People at CapsLock are deeply inquisitive and eager to learn new knowledge and skills, that's why we support and create learning opportunities like the Free Books program, workshops, conferences, and more.

Home Office

We will cover the equipment and furniture expenses to make sure you have the best work-from-home experience.

Physical Well–Being

Fitness is more than a gym membership. We all have different tastes and preferences. That’s why we offer an allowance for a flexible fitness program that fits all.

When you work with amazing people. But we like to spice things up and take them to the next level, you will soon learn how.