Customer Support Manager (offline)

You come with:
- Previous work experience in customer support or complains department;
- Strong verbal and written English skills;
- Ability to serve client needs;
- Ability to be loyal and friendly to all types of customers;
- To be client-oriented.

Will be a plus:
- Ability to handle multiple tasks simultaneously, effectively manage priorities, meet deadlines;
- Technical background.

We offer:
- Long-term project with attractive payment;
- Brand new office in city center of Kiev (Metro Pecherska) with young environment and talented guys;
- PE registration, handled by the Company’s accountant; + Monthly payment to the PE bank account;
- Flexible schedule depends on projects needs,
- 20 working days of annual paid vacation;
- English classes inside the office (2/week with native speaker);
- Interesting corporate events;
-Cool presents for Birthday and work anniversary;
-Fresh fruits/cookies/coffee/tea/candies.

Requirements:
- Be able to identify problems;
- Give support to the customers, handling customers’ issues;
- Provide customers with general information regarding the product;
- Respond to incoming calls/emails/skype;

About adraba.io

Adraba is a Professional Software Development Powerhouse, offering full transparency, putting together our talented team dedicated to various projects with the latest technologies. After joining us, you can realize your skills and acquire precious experience.

Company website:
http://adraba.io/