Support manager

Support Manager in the Travel Industry

We are looking for a responsible and energetic individual to join our team as a Support Manager in the travel industry. The main task of this position is to provide prompt and high-quality support to our clients, hotels, and partners.

Responsibilities:

1. Responding to client inquiries via email and phone calls within established timeframes.

2. Understanding and promptly resolving booking issues.

3. Ensuring effective communication with hotels, partners, and other stakeholders.

4. Understanding the specifics of the travel industry and having travel experience are advantages.

Requirements:

• Experience in support or client service in the travel industry.
• High responsibility.
• Flexibility and readiness to work on weekends.
• Ability to work efficiently with computers.
• Work schedule from 6 a.m. to 3 p.m. (Kyiv time), mandatory at the computer, 7 days a week.