Product Manager Loyalty and Retention
We are looking for a Product Manager with a strong product mindset to drive the strategy and execution of bonus programs, partner rewards, and user engagement initiatives.
Responsibilities
- Growth Strategy Leadership: Develop and implement a comprehensive product growth strategy aligned with the company’s expansion goals. Identify and prioritize opportunities to drive user acquisition, retention, and monetization
- Product Development and Innovation: Lead the end-to-end development of loyalty products: affiliate programs, rewards, bonuses, contests, and tiered programs. Launch engagement campaigns with measurable business impact
- Market Analysis and Customer Insights: Conduct in-depth market research to understand customer needs, competitive dynamics, and emerging opportunities. Utilize customer feedback and data analytics to inform product enhancements and strategic decisions
- Cross-Functional Collaboration: Work closely with engineering, design, marketing, and sales teams to ensure cohesive product delivery. Partner with compliance and legal teams to navigate regulatory landscapes and ensure product adherence to all requirements
- Performance Tracking and Optimization: Establish key performance indicators (KPIs) to measure product success and growth impact. Analyze product performance data to identify areas for improvement and implement actionable solutions
Requirements
- Proven experience as a Product Manager with a focus on developing and scaling products
- A strong track record of improving key product metrics such as user engagement, monetization, and retention
- Proficiency in using analytics tools to monitor performance and inform product decisions
- Expertise in managing the product lifecycle and launching new features or enhancements
- Ability to work on core product components: optimizing key processes, integrating new features, and enhancing user experience
- Exceptional problem-solving and decision-making skills
- Strong interpersonal and communication skills to manage diverse teams and stakeholders effectively
- Bachelor’s degree in Finance, Economics, Computer Science, or a related field
Will be a plus
- Experience with loyalty mechanics, gamification, or affiliate programs
- Experience working in fintech or crypto products
We offer
- Ability to design and scale a new bonus and partner rewards system with direct impact on product development
- 10 paid sick leave days per year
- 20 paid vacation days per year
- Public holidays according to current local legislation
- Medical insurance for employees
- Compensation for professional education and learning English
- Compensation for a sports subscription or sports equipment
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