Customer Support Officer (offline)

We work 24/7 on the shift basis — 12 hours in each shift. This position is needed to work on a two day on two day off shift basis, starting at 8am until 8pm (Day shift) and 8pm until 8am (Night shift). The shift schedule is quite flexible.

We offer:
- Friendly environment and amazing working conditions
- Challenge tasks and open communication
- Good mentor and great young team :)

Responsibilities:
- Handling customers' requests via e-tickets system only
- Manage customers' accounts via CRM
- Internal system life checks

Requirements:
- Customer service orientation and high ethical standards
- Excellent communication and presentation skills
- Intermediate level of English is a must
- Technical background (QA courses — an advantage)
- Availability to work on both — Day and Night shifts

About OWOX

Web-Source Technology Ltd. is a technical division of a group of product companies. Our main goal is developing projects in fintech, cybersecurity, high load systems, and consulting services. We consult leading companies that make a big difference in each of these fields.Our main technology stack includes Golang, Flutter, Java, JS (Angular), TypeScript, Node.js, Python, and С++.

We work as with related companies as with such giants like Wix, Samsung, J.P. Morgan & Co., and others.

Company website:
https://jobs.dou.ua/companies/semolina/