Business Analyst

We are looking for a Business Analyst (preferably with Project Management experience) to join a long-term Healthcare SaaS product development team. The platform is a modern EHR/EMR system built for healthcare clinics operating in the U.S. market, currently in the middle of its development phase.

✅ Requirements

• 3+ years of experience as a Business Analyst in software product development
• Excellent spoken and written English (daily communication with U.S.-based team)
• Experience working with SaaS products
• Strong analytical thinking and attention to detail
• Ability to structure information clearly and communicate with both tech and non-tech audiences
• Flexibility to work with a shifted schedule (1–2 hours overlap with U.S. time zones)
   

✅  Nice-to-Haves

• Experience in healthcare, especially with EHR/EMR systems
• Understanding of CRM systems and workflows
• Prior experience in Project Management
• Willingness to step in as a hybrid BA/PM when needed
• Residence in Kyiv and availability for hybrid office format 
   

✅  Key Responsibilities

• Gather and document business and functional requirements
• Collaborate closely with product owners, developers, designers, and stakeholders
• Translate business needs into clear specs, user stories, flows, and diagrams
• Participate in planning sessions, backlog grooming, and demos
• Support the product development lifecycle from discovery to delivery
• Optionally manage tasks and delivery timelines as a hybrid BA/PM