Junior Product designer Offline

We’re looking for a Junior Product Designer to join our internal design team. In this role, you’ll support senior designers and tech writers across the full product design process - from updating existing UI to helping define and document new features.

You’ll collaborate closely with Product Designers, Business Analysts, Developers, and QA to deliver thoughtful UI/UX solutions and clear documentation. As you grow, you’ll take ownership of smaller features and workflows.

Duties include the following, as well as any other duties which support the product design group:

Design & Documentation

• Assist in gathering and clarifying product requirements.

• Help define design solutions and user flows with the design team.

• Update and maintain UI for existing and new features.

• Create and maintain design documentation for engineering, QA, and product teams.

• Participate in design reviews and provide UX input on workflows and UI elements.

• Ensure consistency and clarity in product labels, messages, and interactions.

• Support design QA by reviewing screens for alignment with style guides and prior designs.

• Help ensure each feature includes use cases, steps, dependencies, and configuration notes.

• Collaborate with Tech Writers to support release materials and manuals.

• Maintain design artifacts, decisions, and documentation libraries.

Communication

• Coordinate with cross-functional teams on feature rollouts and changes.

• Follow up with BAs to ensure stakeholder questions are addressed.

• Provide design clarifications and updates to internal teams as needed.

This role reports to Product Design leadership and partners closely with specific product leads in a matrixed team structure.

Skills & Experience:

Must have:

• Figma (Must use Figma as this is our core design tool)

• Strong UX foundation

Plus to have:

• Designed mobile app

• Designed enterprise apps (or complex data-driven apps)

• Designed software that is uses in both business and consumer environments

• Designed software that is context depending on (state and settings change how software functions)

• Has experience designing iOS apps

• Has worked as or with a product manager or QA for a tech company