You will be involved in the development of the ecosystem that will include such services as: Trading platform, CRM, BI (Reporting System), Roles/Permissions, Chat System, Client Engagement, Dialling system, etc.

Requirements:
• Good knowledge and working experience with technical documentation (work with project documents, the ability to understand the technical language)
• Experience with UNIX and Linux systems, SQL
• Basic network and systems knowledge
• Experience with task tracker programs: JIRA, Trello and others.
• Good spoken / written level of English (Upper Intermediate / Advanced), experience in negotiating in English
• Stress resistance, ability to work with difficult situations and clients
• The ability to articulate your thoughts clearly both verbally and in writing
• Experience in the field of trading will be a plus
• Experience in 2nd or 3rd Level Application Support

Duties:

• Take ownership of and resolve customers’ product issues via telephone, email etc.
• Work with engineering team to understand best deployment practices and product architecture
• Participate in the testing of new product releases
• Maintain solid customer relationships by handling their questions and concerns with speed and professionalism
• Establish priorities and communicate rationale and timeframe clearly to customers
• Interaction with various departments of the company/external partners


Company offers:
• equipment necessary for work
• free lunches
• tax coverage, bookkeeping
• medical insurance
• paid sick leave and vacation
• training in courses and participation in professional conferences
• free English classes
• free fruits and sweets in the corporate kitchen
• a fun celebration of birthdays

About Newage Solutions

We are a product company which is developing a new and unique trading ecosystem. It includes more than 10 blocks - CRM, Chat, BI, Trading Engine, Education and other blocks which will be easy to use for both, clients of the trading platform and operator companies. For operator companies our ecosystem will allow to measure and improve the efficiency of employees, measure and increase LTV of clients, ensure complete control and understanding of the business. For our clients, we are offering convenient interface and user friendly system.
To make our product even cooler, we are urgently looking for Java Developers, Frontend (React) Developers, QA Automation Engineers (Java), DevOps Engineers (with Kubernetes).
We look forward to joining our team of new cool professionals.

Company website: https://overonix.io/

This job is no longer active.
Смотреть актуальные вакансии Customer / technical support Kyiv→.



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