Operations manager

✨ Job Overview

We are seeking a highly organized and detail-oriented Operations Assistant with proven expertise in ClickUp and solid experience in administrative and documentation workflows. You’ll play a key role in supporting our daily operations, coordinating with global partners, and managing compliance processes tied to Merchant ID (MID) acquisition.

🛠️ Key Responsibilities

• Manage and optimize the ClickUp workspace to track and streamline internal processes.
• Liaise with ISOs (Independent Sales Organizations) and bank acquirers, handling Merchant Application Forms and necessary documentation.
• Understand varying MID application processes across partners and ensure smooth submission.
• Update internal spreadsheets post-MID approval for seamless tech team integration.
• Assist in the setup of global business bank accounts, ensuring compliance with all legal and regulatory frameworks.
• Prepare and submit documentation for international company formation.
• Research international banks and financial institutions to support growth strategies.
• Maintain detailed and organized records of corporate entities and accounts.
• Ensure compliance with financial/legal requirements during all application processes.
• Coordinate between third-party legal/finance firms and our team.
• Provide broader administrative support across the business.
• Continuously refine internal processes to improve efficiency and accuracy.

🎓 Qualifications

• Bachelor’s degree in Business Administration, Finance, Accounting, or related fields.
• Proven administrative experience, particularly with company formations and banking workflows.
• Strong grasp of international compliance and business laws.
• Excellent organizational and documentation skills.
• Proficiency in Microsoft Office, Google Workspace, and project management tools.
• High level of discretion with confidential information.
• Self-motivated, solutions-oriented, and able to work independently.
• Demonstrated reliability and ability to meet tight deadlines.

🌍 Preferred Qualifications

• Multilingual candidates strongly preferred.
• Flexibility to work in or around Dubai time zone.
• Proactive, independent mindset with a “startup spirit.”
• Ability to thrive in dynamic, fast-paced environments with evolving needs.
• Prior experience in high-risk banking and tools like Rocketgate, Sticky.io, or Konnektive is a major plus.

💼 What We Offer

• Competitive salary and performance-driven bonuses.
• Opportunity to join a fast-scaling global company.
• Collaborative and supportive team environment.
• Exposure to international business operations and fintech.
• Room for rapid personal and professional growth.