Middle QA-manual engineed
Position Summary:
We are seeking a Middle QA Engineer with hands-on experience in testing CRM and ERP systems, who also possesses strong project management skills. This is a hybrid role combining quality assurance responsibilities with project coordination. As the sole QA expert, you will be responsible for ensuring the quality and functionality of complex enterprise applications through manual and automated testing. In parallel, you will support project planning, task distribution, and cross-team communication to ensure timely delivery and high-quality outcomes.
This role is ideal for someone who enjoys working independently, takes ownership, and thrives in a fast-paced environment where they can contribute to both technical testing and project execution.
Key Responsibilities:
- Design, develop, and execute detailed test cases based on business and functional requirements for CRM/ERP platforms.
- Perform functional, integration, regression, and UAT testing for web-based and back-office CRM/ERP applications.
- Identify, document, and track defects using issue tracking tools (e.g., Jira).
- Validate data integrity and flows between systems, including APIs and database backends.
- Create and maintain test plans, test strategies, and QA process documentation.
- Maintain and enhance automated test scripts when applicable.
- Participate in sprint planning, reviews, and daily stand-ups in an Agile/Scrum environment.
- Coordinate cross-functional project tasks, ensuring alignment between developers, product managers, and stakeholders.
- Manage task distribution, monitor progress, and ensure deadlines are met.
- Act as a single point of contact for QA-related matters and ensure consistent communication with the wider team.
- Drive improvements in QA and delivery processes to enhance efficiency and product quality.
Required Qualifications:
- 2โ4 years of experience in software quality assurance, including hands-on testing of CRM and/or ERP systems
- Strong knowledge of manual testing techniques and QA methodologies
- Experience with API testing tools (e.g., Postman, Swagger)
- Familiarity with SQL for data validation and backend testing
- Understanding of software development lifecycle (SDLC) and Agile methodologies
- Experience working with issue tracking and test management tools (e.g., Jira, TestRail, Zephyr)
- Ability to write clear, concise, and comprehensive test documentation
- Experience coordinating project tasks and working with cross-functional teams
Preferred Qualifications:
- Experience with automated testing tools (e.g., Selenium, Playwright, Cypress)
- Basic knowledge of scripting or programming (e.g., PHP, JavaScript)
- Experience testing CRM/ERP integrations with third-party systems (e.g., payment gateways, analytics, inventory)
- Previous experience in a hybrid QA/PM role
- ISTQB certification or equivalent is a plus
Soft Skills:
- Strong analytical and problem-solving abilities
- Excellent verbal and written communication skills
- Attention to detail and commitment to delivering high-quality work
- Self-driven and organized, capable of managing multiple responsibilities
- Comfortable working independently and taking initiative
- Strong prioritization, planning, and time-management skills