CRM Retention Manager

AdversterX is an experienced advertiser and media buying team with a strong presence in the gambling, essay, dating, and adult games verticals. 

We have been working on our product of Online Casino now.
With years of expertise under our belt, we thrive in helping our partners achieve their goals through strategic and data-driven media buying efforts.
AdversterX is a society of digital entrepreneurs united with one goal: to innovate in the digital marketing space. 

Key Responsibilities:

• English speaking with 100% German understanding
• Minimum 3 Years Experience as CRM/Retention Manager in Gambling ( provide title and platform )
• CRM & Loyalty Strategies – Experience in managing customer data and creating personalized campaigns.
• Data Analysis – Understanding and analyzing metrics like LTV (Lifetime Value) and player behavior.
• Segmentation – Ability to create targeted campaigns based on player behavior and preferences.
• Bonus Management – Experience in creating, optimizing, and managing bonus structures while preventing abuse.
• Email, SMS – Knowledge of marketing automation tools.
• Regulations & Compliance – Understanding licensing requirements related to bonuses and marketing.
• Creativity – Designing engaging campaigns and loyalty programs that stand out.
• Communication Skills – Collaborating effectively with the affiliate manager, customer support, VIP
• Problem-Solving – Quickly identifying why players leave and finding solutions.